ebay feedback as a buyer

[savedfrommyspokes]

To me, feedback receiving is really more of an emotional thing.....as a buyer, I could absolutely care less if the seller leaves me feedback or not. On my end as a buyer, my only expectation is that incoming items are as described and delivered in a reasonable time frame. The seller will know that I am thankful/pleased if I am a return customer. Though I buy more than I sell, as a seller, I have my automated feedback settings set to reciprocate feedback. If a buyer has the emotional need for feedback, once they leave feedback, it will be reciprocated and hopefully their emotional needs fulfilled.

Personally I find it ridiculous for buyers to judge the quality a seller by whether or not they leave feedback first....to me, a seller's primary obligation is to deliver an as advertised item in a safe and timely fashion with a distant secondary obligation of fulfilling a buyers emotional feedback needs via feedback. Sellers should be judged by their primary obligation, IMO.

Sometimes I wish feedback would go away.

[Runscott]

As a seller and buyer, I go in to ebay about once a month and leave feedback for all transactions I need to leave feedback for - everyone gets positive and high marks unless there is something really stupid going on, and even then I have to remember it, and there's little chance of that.

I don't care who leaves it first, last or in-between.

3938 left for others vs 3306 left for me. Therefore I feel no guilt.

[Fred]

Ken,

I'm not sure how it makes me a hypocrite because I generally won't leave feedback unless the seller first leaves it for me. Perhaps you could enlighten me of the definition of hypocrite that describes my feedback principals.

Bottom line is that the buyer has to pay for his auction winnings before the item ships. Since the buyer pays for it first then (IMO) they've completed their part of the obligation (seller should leave feedback).

In my case, after I receive the item then I can leave feedback, however if the seller isn't going to show (what I believe is common courtesy of acknowledging the prompt payment) then I'm not going to waste my time with providing my feedback. Does that seem petty? Perhaps, but not hypocritical.



Scott,

I feel no guilt!

[Runscott]

Originally Posted by Fred

Ken,

I'm not sure how it makes me a hypocrite because I generally won't leave feedback unless the seller first leaves it for me. Perhaps you could enlighten me of the definition of hypocrite that describes my feedback principals.

Bottom line is that the buyer has to pay for his auction winnings before the item ships. Since the buyer pays for it first then (IMO) they've completed their part of the obligation (seller should leave feedback).

In my case, after I receive the item then I can leave feedback, however if the seller isn't going to show (what I believe is common courtesy of acknowledging the prompt payment) then I'm not going to waste my time with providing my feedback. Does that seem petty? Perhaps, but not hypocritical.



Scott,

I feel no guilt!

Personally I don't care who leaves it first; however, it's easy to play 'devils advocate' with your reasoning: feedback is meant to indicate that the entire transaction was successful. As a seller I have no idea how to rate a transaction that isn't yet complete - paying me doesn't end the transaction, just as communication doesn't end once I've spoken. Until the person who is listening indicates that they heard me as intended, I haven't communicated.

[egbeachley]

Originally Posted by Fred

Bottom line is that the buyer has to pay for his auction winnings before the item ships. Since the buyer pays for it first then (IMO) they've completed their part of the obligation (seller should leave feedback).

I feel no guilt!

Feedback should not be made until the transaction is complete to the satisfaction of both parties. That would be on the buyer after receipt. Anything else is petty.

[savedfrommyspokes]

Originally Posted by egbeachley

Feedback should not be made until the transaction is complete to the satisfaction of both parties. That would be on the buyer after receipt. Anything else is petty.

Absolutely +1

[ALR-bishop]

Bull shit

[Leon]

Originally Posted by ALR-bishop

Bull shit

Succinct and to the point. And one reason we don't have it on the board, we don't need it. If you can see our BST it means you are registered. Due diligence should always be done with trading partners.

I do as Scott F does, I leave feedback every month or so and don't care if I get it or not. I am almost solely a buyer on ebay. I only ever look at feedback to get an indicator of experience and to make sure there isn't a red flag. Over 15 yrs on ebay and no negs or neutrals (even when buyers could get negs). It's not really a big deal.

[Fred]

Since I have a principaled approach and I follow my principal, it's not hypocritical.

Originally Posted by egbeachley

Feedback should not be made until the transaction is complete to the satisfaction of both parties. That would be on the buyer after receipt. Anything else is petty.

I guess I'm not following this. There are two parts to a transaction. The buyers part is complete when the item is paid for. In most cases (99.9%) that part of the transaction is completed before the seller sends the item. What else is the buyer obligated to do? Receiving the item is not part of the obligation of the buyer, that's the buyers "right" after paying for the item.

I guess the feedback system could be better if everyone wasn't so paranoid of getting screwed over.

[AustinMike]

Originally Posted by Fred

There are two parts to a transaction.

Correct.

The seller's part is not complete until the buyer says they are satisfied with the transaction. If the seller thinks their part is complete as soon as they ship the item, then when a buyer complains about the item, the seller can simply sit back and say, "Sorry, but my part of the transaction is complete. There's nothing I have to do. You're on your own."

Originally Posted by Fred

The buyers part is complete when the item is paid for.

Incorrect.

The buyer's part is complete when he/she acknowledges receipt of the item and that they are satisfied with the item. Only then is the transaction completely complete.

I've never sold anything on ebay but I do know (based on reading many complaints from sellers) that sellers have to be on pins and needles about the transaction until the buyer has said everything is fine.

As a buyer, my feedback doesn't matter to me. As long as the seller doesn't block buyers with a feedback at my level (which at this point is inconceivable), my feedback doesn't matter. As a seller, I would want a high positive feedback since buyers would feel more comfortable and be more willing to place higher bids.

[earlywynnfan]

[QUOTE=Fred;1365287]Since I have a principaled approach and I follow my principal, it's not hypocritical. QUOTE]

Then I guess, IMHO, your principles are out of whack.

You EXPECT sellers to do something.
You, the buyer, do NOT do what you expect from the seller.
You have a higher standard for the seller than you have for yourself.

To top it off, you come on a public forum to complain about sellers who do EXACTLY what you do: not leave feedback when the agreement has been fulfilled!

[Fred]

Really Ken? Out of whack? I stated the way I use the feedback system and I'm a "hypocrite" and now "out of whack". I'm sure you can come up with other terms - go ahead, "make your day".

[earlywynnfan]

Originally Posted by Fred

Ken,

I'm not sure how it makes me a hypocrite because I generally won't leave feedback unless the seller first leaves it for me. Perhaps you could enlighten me of the definition of hypocrite that describes my feedback principals.

Bottom line is that the buyer has to pay for his auction winnings before the item ships. Since the buyer pays for it first then (IMO) they've completed their part of the obligation (seller should leave feedback).

In my case, after I receive the item then I can leave feedback, however if the seller isn't going to show (what I believe is common courtesy of acknowledging the prompt payment) then I'm not going to waste my time with providing my feedback. Does that seem petty? Perhaps, but not hypocritical.



Scott,

I feel no guilt!

You said that if you pay promptly, you have completed your obligations, therefore the seller should leave feedback. Feedback should be left because one party (you) has completed their obligation. When you get the item, and I'm assuming you are talking transactions where you are happy with all aspects of receiving the item, then, according to your beliefs, feedback should be left because one party (seller) has completed their obligation. So why don't you automatically leave the feedback?

When people have standards that say what's good for the goose but not the gander, with all things being equal, well, I say that's hypocritical.

If you are a believer of common courtesy, why don't you go first??

And for the record, when I sell, I don't provide feedback until I know the transaction is good. A completed deal happens when both parties are satisfied.

[egbeachley]

Originally Posted by earlywynnfan

A completed deal happens when both parties are satisfied.

Absolutely. Buyer needs to confirm the transaction is complete.

That being said, I can't believe anyone gives a damn about feedback. In my first 4 years on Ebay i got to 600. 9 years later I am still under 700 and don't care, and don't know why I should care.

[freakhappy]

Originally Posted by egbeachley

Absolutely. Buyer needs to confirm the transaction is complete.



That being said, I can't believe anyone gives a damn about feedback. In my first 4 years on Ebay i got to 600. 9 years later I am still under 700 and don't care, and don't know why I should care.

+1

Once you get to a respectable feedback number...for some reason it was 1000 for me, but 100 will do, feedback is pretty irrelevant after that point. The only reason it should matter is when you're first starting out and you need those positive comments and a stacked feedback score to let sellers and buyers you are trustworthy.


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[slidekellyslide]

Originally Posted by Runscott

As a seller and buyer, I go in to ebay about once a month and leave feedback for all transactions I need to leave feedback for - everyone gets positive and high marks unless there is something really stupid going on, and even then I have to remember it, and there's little chance of that.

I don't care who leaves it first, last or in-between.

3938 left for others vs 3306 left for me. Therefore I feel no guilt.

I have never looked at the feedback left number before. I have left 23,531 feedbacks and only received 14,735 in return. There are a ton of buyers who just don't leave feedback.

edited to add: Scratch that number above, I have received 18,697 but my feedback score is 14,735. I forgot ebay doesn't count multiple feedback from the same buyer.