ebay feedback as a buyer

[glchen]

Some ebay sellers have automated feedback responses when items are paid for. Not sure if this is what CS does, but I know other sellers do have this.

As a seller, I also leave feedback when items are paid for. Personally, I would not prefer to do this as I think it's better for a seller to leave feedback until after a buyer leaves feedback. The reason is that the buyer may be very difficult such as wanting to return an item even if it were described perfectly with all the large scans needed. Or there may be a credit card chargeback which has happened a couple of times to me. Basically, there can be difficult situations that can arise even after the item has been shipped and delivered.

However, on ebay, you cannot leave negative feedback for buyers. So since you can't do this anyway, what's the point of waiting for feedback from buyers? Better just to leave a generic feedback when they pay and move on. I think this is why ebay does not allow negative feedback to buyers. They don't want to buyers to be afraid to purchase items since they may receive negative feedback which would contribute to a poor shopping experience.

[Griffins]

As a seller I leave feedback as soon as the item is paid for.

As a buyer I leave it as soon as I receive the item. Tells the seller it got there ok and makes it easy for me to keep track of what has been delivered and what hasn't.

I probably get feedback from only 30-40% of the sellers I buy from, but after a certain point does it even matter in the grand scheme of things?

[ALR-bishop]

I am soley a buyer. I leave feedback right after I get the item, unless there is problem with the item ( hardly ever happens). I used to care about getting feedback from the seller and felt it should come first. But now I don't care and understand under the current system why some sellers are hesitant to leave feedback until they know buyer is satisfied. Some buyers do abuse the current feedback system, as did some sellers under the old system.

I always leave feedback, but like Anthony find that some sellers do not. I just do not care anymore

[AustinMike]

Originally Posted by Griffins

As a buyer I leave it as soon as I receive the item. Tells the seller it got there ok and makes it easy for me to keep track of what has been delivered and what hasn't.

+1

I don't check to see whether FB has been left for me. Like others have said, does it really matter anymore?

[slidekellyslide]

As a seller I leave feedback immediately after the item is paid for...I have set up to do this automatically. I got tired of buyers constantly questioning why I hadn't left them feedback yet...I used to get behind in doing this because it took a long time to do it all manually when I was selling 200 to 300 items per week.

As a buyer I leave feedback the same day I receive my item...I do not care one way or another if the seller leaves me feedback in return. I have noticed on my purchase history page that almost all sellers leave me feedback...only 3 out of the last 20 sellers have not left me feedback even though I have left it for them...that goes back to November 10.

[kmac32]

as a buyer, I leave feedback when I receive an item. As a seller, I leave feedback after I have received feedback or after a short amount of time. I used to leave it immediately but had 2 flaky buyers (non sports card related) that abused the feedback system so they ruined it for everyone. One situation was a foreign buyer that was told we do not ship outsied of the USA and they bid anyhow (they are now blocked) and another one was a person that was being difficult and claimed their mother used their account and they wanted a refund even though they had recieved the product.

[bobbyw8469]

As a seller I only leave feedback for when I get one. It doesn't matter anyway, as a buyer can only get positives, so the feedback system is a total joke. But, if a buyer leaves me a feedback, then I know everything went well, and I leave one in return. If the buyer doesn't leave one, I assume there is a problem, and I await to see what the problem is. That is just me though. There are many different ways to handle feedback, and none of it really matters anyway.

[Tabe]

Originally Posted by glchen

I think this is why ebay does not allow negative feedback to buyers. They don't want to buyers to be afraid to purchase items since they may receive negative feedback which would contribute to a poor shopping experience.

The real reason is that sellers were holding feedback "hostage" and retaliating with negatives in response to any neutral or negative. It got pretty ridiculous and eBay made the change. It's not perfect but it's a lot better than before.

[dabigyankeeman]

As a buyer, I leave feedback as soon as the card comes in the mail. I dont even look to see if the seller has left me feedback yet.

[t206blogcom]

I used to leave positive feedback as soon as I shipped an item. A week or so ago, someone new to Ebay left me negative feedback claiming the card was fake, which it was not. Because I had already left positive feedback, I couldn't counter the claim. And Ebay could care less because they refuse to do anything about it. So my perfect 100% feedback has been tarnished because someone idiot posted false negative information, and Ebay does nothing.

[autograf]

eBay's feedback system is a complete sham. I liken it to the PSA Pop reports now....at one point it could have meant something but with all the changes, it's just a too now. Once they took away the ability of a seller to leave a negative, it really means nothing.

That said......as a seller, I leave feedback after I receive payment. Ultimately, I know I can get burned that way but the buyer fulfilled their part of the bargain. I generally do feedback in batches--both as a seller and buyer--once or so every week or two. I love those people who are champing at the bit to get feedback--even if they have 1000's of feedback......

[steve B]

I've mostly ignored feedback on Ebay since it became a one way thing. If I think a seller has done really well with something I might leave feedback and do a few others too. Stuff like packing the item really well or managing to ship the same day when the auction ended at noon - those things I think deserve a bit of extra mention and encouragement especially if the seller is new.

The whole "where's my feedback" thing has always struck me as really needy. Maybe a boutique sort of shop where they thank you for shopping is ok, but I don't really see it as a necessary part of a normal customer/seller interaction.

Buy stuff at -----Target? Wal-Mart? and then stand there waiting for them to comment positively. "Entered PIN promptly A++++"
Sorry, that's just not happening. So why expect it on Ebay?

Steve B

[kmac32]

Originally Posted by t206blogcom

I used to leave positive feedback as soon as I shipped an item. A week or so ago, someone new to Ebay left me negative feedback claiming the card was fake, which it was not. Because I had already left positive feedback, I couldn't counter the claim. And Ebay could care less because they refuse to do anything about it. So my perfect 100% feedback has been tarnished because someone idiot posted false negative information, and Ebay does nothing.

had the same thing happen to me

[Fred]

I guess I don't understand why ebay took away the ability of a seller to leave a negative feedback. If the buyer pays promptly for an item then they should be provided positive feedback. If the buyer is a non-performing bidder then the seller should be able to post negative feedback to let everyone know that this bidder may be someone they don't want bidding on their auction.

As I indicated before, I'll spend a little time providing positive feedback to a seller if they took the time to do it for me. Also, if the seller uses an autofeedback application, then to me the seller has at least made an effort to do the right thing (as far as feedback is concerned). I don't think that further feedback does any good for me because I have over 500 transactions that are all positive. However, if I was just starting on fleabay then I'd rather have a decent feedback rating if I was planning to sell items.

[ALR-bishop]

I think they did it because many buyers were reluctant to leave neutral or negative feedback for sellers, even if it was clearly warranted, for fear of retaliatory negative feedback, even if not warranted. In those days sellers often waited to give feedback until after the buyer left feedback, in effect holding the feedback as hostage.

As a buyer only I admit the system is now severely stacked against sellers and I know many good sellers who have stopped selling on ebay as a result.

As I stated before, I now give positive feedback as soon as I get the item. I never even look to see what if any feedback the seller leaves me

[sportscardtheory]

It will never make sense for a buyer to not leave feedback after receiving their item and being either satisfied or dissatisfied with it. Any other reason not to is just laziness or pettiness.