ebay is disgusting, just disgusting

[drcy]

Just for the record, someone on another board posted what was supposed to be the OP's ebay user name and the feedback looked solid to me. With many sales, in the last 6 months (the total duration showed) had a total of 2 negs and 1 neutral for a 99.7% feedback rating. To my eyes, looked like the feedback of a solid enough eBay seller. There definitely was no rampant complaining from customers. Plus I checked one of the past sales lots and the shipping was free.

[cardsfan73]

Originally Posted by drcy

Just for the record, someone on another board posted what was supposed to be the OP's ebay user name and the feedback looked solid to me. With many sales, in the last 6 months (the total duration showed) had a total of 2 negs and 1 neutral for a 99.7% feedback rating. To my eyes, looked like the feedback of a solid enough eBay seller. There definitely was no rampant complaining from customers. Plus I checked one of the past sales lots and the shipping was free.

You can get booted for more than negative feed back. Having to many cases opened against you can get you the boot. If you look at the sellers DSR his rating for "shipping time" had been dinged several times. This probably resulted in the seller having multiple cases opened for items not arriving in a timely manner.

[D. Bergin]

Originally Posted by cardsfan73

You can get booted for more than negative feed back. Having to many cases opened against you can get you the boot. If you look at the sellers DSR his rating for "shipping time" had been dinged several times. This probably resulted in the seller having multiple cases opened for items not arriving in a timely manner.

Meanwhile, check out one of their Huge Sellers like "NewEgg".

Ebay does their best to hide their feedback in their listings but if you dig around enough you get this:

http://feedback.ebay.com/ws/eBayISAP...edbackAsSeller


I get that they sell like 20,000 items a month. But 100+ negatives and not exactly sterling feedback every month doesn't seem to get them "defected" off of Ebay.

[cardsfan73]

But they still have over a 99% positive feedback and nothing below a 4.9 on their detailed seller ratings.

That being said there is no doubt in my mind that a company such as new egg that makes so much more money for ebay would probably be given a little more slack.

Originally Posted by D. Bergin

Meanwhile, check out one of their Huge Sellers like "NewEgg".

Ebay does their best to hide their feedback in their listings but if you dig around enough you get this:

http://feedback.ebay.com/ws/eBayISAP...edbackAsSeller


I get that they sell like 20,000 items a month. But 100+ negatives and not exactly sterling feedback every month doesn't seem to get them "defected" off of Ebay.

[D. Bergin]

Originally Posted by cardsfan73

But they still have over a 99% positive feedback and nothing below a 4.9 on their detailed seller ratings.

That being said there is no doubt in my mind that a company such as new egg that makes so much more money for ebay would probably be given a little more slack.

Back to your previous point, showing their feedback looks the way it does, and knowing that nowadays a "neutral" is just as damaging to a smaller seller as a negative, how many "Cases" and "Defects" do you think they have on their records.

I read about 100% feedback sellers getting kicked off Ebay all the time. 4-5 defects in a period of time, caused by questions from a weather delay, slowing down USPS delivery times will get a smaller seller booted.

Rules are completely different for the corporate accounts Ebay is bending over backwards for, meanwhile, the bread & butter they grew their brand on....sellers paying them $100-$2000 every month for the last how many years, are told to go pound sand, we don't need you anymore.

[Cozumeleno]

Yeah, I can vouch for the OP's story. A friend of mine, who had dealt on eBay for years and had 600+ positives with zero negatives was selling without incident. A few months ago, he lost his job and bought a few collections with solid value that he was able to split up and make some money off of.

He had one guy buy two vintage lots of cards which he very generously said weren't in great shape, took pictures, etc., and the buyer left him a negative saying they weren't in good condition. In addition, he had one buyer leave him a neutral for not shipping soon enough, and had two cancel orders. This all happened in the course of a few months and it was enough for eBay to prevent him from selling. I still find it hard to believe they would ban someone with like a 99.9 positive rating for essentially one bad buyer and one 'tough' buyer.

As a result, he was then stuck with a few thousand dollars of cards he had planned to sell with no good outlet in which to do it.

eBay has become buyer-centered for one simple reason - they (understandably) don't want buyers afraid to purchase items from them. It's the same reason you see them (eBay) doing things like extending the amount of time buyers can file Paypal complaints for the holidays, etc. I get all that, but they also seem to punish perfectly good sellers for unreasonable buyers.

[tolstoi]

I barely use ebay anymore...I guess the next generation uses Facebook and Craigslist to sell what I used to sell on ebay. I use the BST for about 95% of all the cards I ever decide to sell and try to avoid listing on ebay anymore. Even as a buyer I avoid it. There are still a lot of hassles and I don't like supporting an entity that has turned its back on the sellers that helped build it. Finding a good deal on the BST is just as rewarding and I have never had a problem with it.