What's up with Mears???

[MikeKam]

Originally Posted by Runscott

Site crashed - I was on the phone with Troy and it was definitely stuck.

I'm interested in seeing how they handle this. One side will be fighting for the items will be auctioned off again while the other will want it to be how it is.

[Runscott]

Originally Posted by MikeKam

I'm interested in seeing how they handle this. One side will be fighting for the items will be auctioned off again while the other will want it to be how it is.

Yeah, I just spoke with Troy again. The site (according to what I can tell) went down at 7:50 Central, the 15-minute rule still began at 8:00, ended at 8:15...then the site came back up. So basically, no bidding during the 15-minute rule. You really can't end an auction without having the 15-minute period, so there isn't any argument from auction winners that will hold up.

We'll probably get an email in a minute, announcing the re-opening for the 15-minute period.

[MikeKam]

Originally Posted by Runscott

Yeah, I just spoke with Troy again. The site (according to what I can tell) went down at 7:50 Central, the 15-minute rule still began at 8:00, ended at 8:15...then the site came back up. So basically, no bidding during the 15-minute rule.

We'll probably get an email in a minute, announcing the re-opening for the 15-minute rule, at least.

I managed to place a bid during the 15 minute rule.

[Runscott]

Originally Posted by MikeKam

I managed to place a bid during the 15 minute rule.

Then it makes even less sense - that means that the 15-minute rule didn't actually work. When I checked the auction when I finally got in at 8:17, it was closed.

reopened - 46:18 left

[dherm360]

I placed several bids during the 15 minutes---I had no trouble with the site at all the entire night

[bobfreedman]

Originally Posted by dherm360

I placed several bids during the 15 minutes---I had no trouble with the site at all the entire night

This may be because we have over 20 servers that support all of our customers, you may have been on a server that had no issues while others were not.

[MikeKam]

Happening again, I wonder what the problem is as it seems to be a recurring issue.

[TATSR]

And it's not only slow, I'm getting stuff like this:

My max bid $10
Current bid $0
Number of bids 7

Sorry, you have been outbid on this lot.

[UnVme7]

This, along with "other" things, gets reaaal old...quick...

[bobfreedman]

We are aware that there is an issue and we have not yet been able to isolate the problem yet. We are working to resolve it as quickly as possible and in. The meantime Troy has extended the closing to begin at 11:00pm (Central). I apologize for the issue and I will update this post as we figure out what is wrong. Thanks for your understanding.

Bob Freedman
CEO, SimpleAuctionSite

Update, we have reset the application pool (a soft reboot) and it seems to have resolved the issue

[MikeKam]

Originally Posted by bobfreedman

We are aware that there is an issue and we have not yet been able to isolate the problem yet. We are working to resolve it as quickly as possible and in. The meantime Troy has extended the closing to begin at 11:00pm (Central). I apologize for the issue and I will update this post as we figure out what is wrong. Thanks for your understanding.

Bob Freedman
CEO, SimpleAuctionSite

Update, we have reset the application pool (a soft reboot) and it seems to have resolved the issue

Nope, whenever I click a subcategory it still crashes.

[Runscott]

Same for me, but I can go in through direct 'outbid' links, or by scrolling through the entire auction.

[bobfreedman]

Originally Posted by MikeKam

Nope, whenever I click a subcategory it still crashes.

That is now fixed, thanks

[MikeKam]

Originally Posted by bobfreedman

That is now fixed, thanks

Thanks, everything seems to be working properly now.