Issue with Probstein (and nothing to do with Shill Bidding)

[Duluth Eskimo]

I don't want you to think I don't feel for you. That sucks big time and I would be extremely pissed off too. I just think you should have known better. Hopefully you will get them back one way or another. Good luck

[Peter_Spaeth]

Why should he have known better? I don't think to date anyone has questioned Rick's customer service.

[Leon]

Originally Posted by Peter_Spaeth

Why should he have known better? I don't think to date anyone has questioned Rick's customer service.

I think it's his customers bidding patterns which have been questioned often and rightfully so.

[calvindog]

Originally Posted by Leon

I think it's his customers bidding patterns which have been questioned often and rightfully so.

Rich's issues are not limited to his customers' bidding patterns. Rick has some Rick issues with certain of his own items which have also miraculously been run up.

[Shoeless Moe]

when you consigned did you pay extra for the shilling service?

[D.P.Johnson]

Originally Posted by Shoeless Moe

when you consigned did you pay extra for the shilling service?

I'd like to nominate this as post of the month......

[mrkrab]

I recently sold an item to a customer on ebay and the same item showed up in a probstein auction and the same customer was bidding on the item. Seems dirty!

[refz]

I consigned with rick once in either 2010 or 2011. I did alright in in the auctions , but thought I could have done alot better. He called me with final prices and promptly mailed my check. But ive also heard alot the stories of late and probably would not consign again. Lately too, I havent seen him setting up at as many shows anymore. But overall, I found him to be a nice guy and treated me well and I have no complaints, just surprised.

[vintagetoppsguy]

Originally Posted by Peter_Spaeth

I don't think to date anyone has questioned Rick's customer service.

I'm not sure about this forum, but on the CU boards there have definitely been some other consignors that weren't happy with Probstein's customer service for one reason or another.

[Duluth Eskimo]

Originally Posted by Peter_Spaeth

Why should he have known better? I don't think to date anyone has questioned Rick's customer service.

Are you kidding me??? I suppose we should consider consigning with Legendary as well. To even remotely support this clown is ridiculous.

[Peter_Spaeth]

Originally Posted by Duluth Eskimo

Are you kidding me??? I suppose we should consider consigning with Legendary as well. To even remotely support this clown is ridiculous.

Not kidding you at all. There is a huge difference between the crap that goes on on the auction side and customer service. PWCC, as far as I can tell, has spotless customer service despite questions that have been raised about their auctions and scans. I had thought the same was true of Rick, at least I hadn't seen anything on this forum suggesting otherwise. I am not ENDORSING supporting these people, just questioning your suggestion that the OP should have expected this. He shouldn't have.

[calvindog]

Originally Posted by Peter_Spaeth

Not kidding you at all. There is a huge difference between the crap that goes on on the auction side and customer service. PWCC, as far as I can tell, has spotless customer service despite questions that have been raised about their auctions and scans. I had thought the same was true of Rick, at least I hadn't seen anything on this forum suggesting otherwise. I am not ENDORSING supporting these people, just questioning your suggestion that the OP should have expected this. He shouldn't have.

Does "spotless customer service" take into account rampant fraud on a high percentage of his auctions in which customers get defrauded?

[Peter_Spaeth]

Originally Posted by calvindog

Does "spotless customer service" take into account rampant fraud on a high percentage of his auctions in which customers get defrauded?

No, as I said, I consider them different things altogether. Customer service is handling consignments, paying consignors timely, shipping timely and securely, etc.

[Duluth Eskimo]

I understand what you are getting at, but when there's smoke there is generally fire. If someone is willing to commit fraud all the while being blasted publicly for it and showing no intention of stopping, stealing someone's cards is not too far of a stretch.

[MMarvelli]

Originally Posted by Peter_Spaeth

Why should he have known better? I don't think to date anyone has questioned Rick's customer service.

Regarding customer service...I recently sent an inquiry to Rick regarding a Dixie Lids Hubbell asking if it was the large or small example. His reply was "I'm not sure, sorry"...end of reply. Seriously, you are selling cards as a business? A potential buyer asks a question that should have been stated in the description, and you dont know and dont bother to know? That to me is a lazy seller that cares less for customer service.


Just one man's opinion.