OMG! I just found out that....what should I do?

[lug-nut]

I happened to be using the PSA Population Report and running a few of my cards and Blam! one comes up that it doesnt exist.

Background, rather rare t206 card in a PSA "authentic" graded holder with certification number and all that jazz... I ran the player with the set and back and it's not listed. Then I ran the certification number only and it's not in their records. I did use my Zbar scanner that does show the bar code matches the certification number but that's it.

I have the emails from the transaction and I think this person is current member here on the site. I have done other trades/purchases with this individual with no other problems. It was a two card transaction and the other card comes up fine. I do believe that it was an honest mistake on his part of buying the problem card and not that he pulled anything funny.

1) how should i approach him in the email or phone call?
2) could this number be old enough that it was never entered in PSAs data base?

thanks for any input, and I'd rather not post the member name or a scan of the card until this is settled.

#fme

[I Only Smoke 4 the Cards]

I would contact PSA before doing anything (including posting this thread).

[clydepepper]

Originally Posted by I Only Smoke 4 the Cards

I would contact PSA before doing anything (including posting this thread).

Too Late. We know where you live.

[vintagetoppsguy]

Maybe start by posting a scan of the card so we can see it?

[ZachS]

Originally Posted by I Only Smoke 4 the Cards

I would contact PSA before doing anything (including posting this thread).

Nah... where's the fun in that?

[lug-nut]

no i think it's better not too post the card. i dont want to call out anyone if PSA made the mistake. the card looks legit to me and the holder has just as much frosting as all my other psa holders. the more i look at it, and hear from other members (via pm) the more confident i feel that psa screwed up some how.

[Lgarza99]

In the "my set" tab there will be a "report a cert that should match this composite". It is right above the page size.

I have had this happen as well. It took a few days but customer service contacted me when it was available to add to my set.

[JakeStahl'sGloveSHows]

I've run into this with several T206's over the past month. For some reason, so far, only T206's -- not sure why. But an email to PSA will get it taken care of. They've been nothing short of awesome and responsive to any issues or questions I've had.