Heritage Lot - YOU BE THE JUDGE!!! :(

[perezfan]

Agree with Scott.... an unusual and unique situation, which is not necessarily indicative of the typical Heritage "experience".

Would love to hear from Heritage on this matter, as the contradiction does seem very odd. I know that this site is always on their radar, and usually they are pretty good about posting here. Very eager to hear what type of resolution is achieved

[slidekellyslide]

Sounds like miscommunication rather than an outright effort to deceive.

[Leon]

Originally Posted by perezfan

Agree with Scott.... an unusual and unique situation, which is not necessarily indicative of the typical Heritage "experience".

Would love to hear from Heritage on this matter, as the contradiction does seem very odd. I know that this site is always on their radar, and usually they are pretty good about posting here. Very eager to hear what type of resolution is achieved

I haven't spoken with Chris I. about this situation though I did send him a link, when it first went up, so he could have a heads up if he didn't see it himself. Generally I hope folks will try to work something out before posting but to each their own. I just know that when I make a mistake I like to be given a chance to fix it before being tried in the court of public opinion. It's not a big deal but still..... That being said I am very confident if there was something that was bid on, and the picture was incorrect for the bidder(s), then Heritage will make it right. I have no doubt at all about that.

[gnaz01]

ALL,

Just an FYI, HA is making it right by me by refunding my funds plus shipping. It seems like an honest mistake but it went down the wrong path when the original consignor and I traded correspondence after I received my winnings. I have heard from Chris Ivy and Peter and received my FedEx return label today, albeit I would want the item instead.

In the end, it is just "stuff" and it is all OK. Not my first time bidding with Heritage and won't be my last.

Thanks,
Greg

P.S. Leon if you want to lock this thread, I am OK too as I am satisfied with HA's resolution.

[Leon]

Originally Posted by gnaz01

ALL,

Just an FYI, HA is making it right by me by refunding my funds plus shipping. It seems like an honest mistake but it went down the wrong path when the original consignor and I traded correspondence after I received my winnings. I have heard from Chris Ivy and Peter and received my FedEx return label today, albeit I would want the item instead.

In the end, it is just "stuff" and it is all OK. Not my first time bidding with Heritage and won't be my last.

Thanks,
Greg

P.S. Leon if you want to lock this thread, I am OK too as I am satisfied with HA's resolution.

Glad it all worked out. Seems unfortunate for both you and the auction house. No one wins in some situations. As for locking any thread I prefer not to unless there is some extraordinary reason.