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#1
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I have two issues-
One- the policy of having to receive the money to count as done is imo way off (not to mention its not listed on your sales thread here). So basically what you are saying is if we agree to a deal and I mail you the money, if someone pays you via paypal you are going to cancel our deal and send me my money back? If thats the case I would imagine you will lose a lot of potential customer here. I always treat the BSW here: when a deal is agreed upon that I will give the buyer a reasonable amount of time to complete the payment, really no different than ebay or any auction house. You really fail this and maybe it was just a mistake this time around but you keep stating its all about receiving the money first, if you are set on that it should be in your bsw listings and count me out for any future business. That said I think if any seller has a sale and holds the card and someone fails to pay in a reasonable time they should be outed here to save others from the same issue. Second, it has happened to me on ebay where I cant find a card that just sold in my store and I had to cancel the ebay sale, In those cases no feedback can be left, the transaction is canceled because nothing was sent. I know your a good guy Rob but when you made a choice to honor the 2nd sale which was ebay over the first, imo that was a bad decision. You also haven't really came out and said what you would do the next time it happens? |
#2
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As the seller, you have to get the buyer to AGREE to cancel the sale. Good luck with that. Even if he does agree to canel the sale, yes, absolutely feedback can still be left. A cancellation of the sale does not take away the buyers right to leave feedback. I think that is a common misconception.
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#3
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My advice (for what it's worth):
- Bobby, I feel like you made an honest mistake but at what cost are you willing to let this go on? You're in the business of selling cards and this site is a big market. I know Craig has a big want-list of cards so maybe you could work out another deal with him to help check something else off his list to show everyone that you're willing to fix a problem. - Craig, I feel like you got the raw end of this deal but if Bobby is willing to work with you on your want-list stuff then maybe you could agree that this was all an honest mistake and hold no hard feelings. We could all feel good knowing that Craig got something out of the deal AND that Bobby is willing to work with his customers to make them happy in the event that something like this were to happen again. Or you could not listen to me and keep arguing so I'll have something to read while I kill time at work. |
#4
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#5
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Po-tay-toe... po-tah-toe
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#6
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