Heritage

[tiger8mush]

Originally Posted by bobbyw8469

No...no tracking number...nothing.

same here. Granted, I didn't pay until the 22nd, but it was electronic and its been 6 full days and not a word.

Sterling on the other hand, I paid (via exact same method as Heritage) on the 26th and on the 27th I received two emails with tracking numbers.

[bobbyw8469]

Originally Posted by tiger8mush

same here. Granted, I didn't pay until the 22nd, but it was electronic and its been 6 full days and not a word.

Sterling on the other hand, I paid (via exact same method as Heritage) on the 26th and on the 27th I received two emails with tracking numbers.

I paid on the 19th.

[Runscott]

I'm wondering why they continue to include the following meaningless text in their invoices. I'm apparently getting the Jay email without the Jay treatment.

"Important: To expedite shipment (as appreciation of your established loyalty), this invoice will be shipped on Open Account, without waiting to confirm payment. Please allow 7-14 days to receive the items you won.

(e-check sent on the 18th)

[z28jd]

I paid with paypal right after I got the bill and I'm still waiting for the Pony Express to arrive in NJ. I heard dysentery was running rampant on the Oregon Trail, so I'm willing to give them time.

[frohme]

I also received mine on Friday, was surprised to see an email with tracking info ... before I had even paid for it ... granted, it was a single low cost item, but it was a pleasant surprise.

--
Mike

[Bugsy]

7-14 days, right? Math isn't my strong suit, but don't they still have a few days? I'm sure they weren't open on Monday either.

[Runscott]

Originally Posted by Bugsy

7-14 days, right? Math isn't my strong suit, but don't they still have a few days? I'm sure they weren't open on Monday either.

A lot of things aren't your strong suit, Chris, but at least you are predictable.

[Bugsy]

Originally Posted by Runscott

A lot of things aren't your strong suit, Chris, but at least you are predictable.

Why do you continue to buy from them and bitch after every single auction when you don't get things a week later? Who's predictable?

[Bugsy]

Originally Posted by Runscott

A lot of things aren't your strong suit, Chris, but at least you are predictable.

If they say 7-14 days, I think it only fair to give them the 7-14 day period before complaining. I was trying to imply that. And I don't believe I have ever even had an exchange with you before. Not sure why you feel it necessary to insult me, but I guess that is who you are.

[I Only Smoke 4 the Cards]

Originally Posted by z28jd

I paid with paypal right after I got the bill and I'm still waiting for the Pony Express to arrive in NJ. I heard dysentery was running rampant on the Oregon Trail, so I'm willing to give them time.

+1

[z28jd]

It shipped today! Thanks Scott, I take back what I said about your horrible accent and baseball ability

[gnaz01]

Originally Posted by z28jd

It shipped today! Thanks Scott, I take back what I said about your horrible accent and baseball ability

How did you know it shipped today??? I paid on May 18th by eCheck and no tracking number, nothing!!! that is more than 7-14 days

[Runscott]

Originally Posted by gnaz01

How did you know it shipped today??? I paid on May 18th by eCheck and no tracking number, nothing!!! that is more than 7-14 days

Send an email to any contact you have at Heritage, but not the email that your invoice came with - that one is backlogged and a waste of time (I just got a response 2 days ago to an email I send on May 18). Send to a direct employee email. I would say to post in this thread, as it's being watched and action taken, but a direct email will be faster. Shipping will definitely send an email with tracking - the problem is getting the process started.