Really SGC? Horribly disappointing.

[I Only Smoke 4 the Cards]

Originally Posted by Orioles1954

SGC is understaffed and overwhelmed with orders to really improve much on what they have. This issue along with their horrifying pop reports were supposed to be addressed at least a year ago and haven't as of yet.

I emailed with a staff member at SGC and he told me there is no plan to make pop reports publicly available.

[nolemmings]

I emailed with a staff member at SGC and he told me there is no plan to make pop reports publicly available.

???

I guess it's the cards I collect, I don't know, but I have never had a real problem with SGC's pop reports. They are inferior to PSA's, certainly, but it has never been too difficult for me to navigate them. So many other people complain, though, that I must be missing something.

[chernieto]

Originally Posted by nolemmings

???

I guess it's the cards I collect, I don't know, but I have never had a real problem with SGC's pop reports. They are inferior to PSA's, certainly, but it has never been too difficult for me to navigate them. So many other people complain, though, that I must be missing something.

My understanding is the pop reports are only available to those who have used their service & not publicly listed to those who have not.

I love SGC & trust them & ....have had to re submit cards due to cases problems as well. I guess the trust trumps the case issue in my mind

[spacktrack]

Originally Posted by I Only Smoke 4 the Cards

I emailed with a staff member at SGC and he told me there is no plan to make pop reports publicly available.

SGC's pop reports have always been free of charge to anyone who signs up for a free account. There's no requirement to submit, either in the past or in the future.

[pencil1974]

I had that same thing happen to a Ruth strip card that I thought SGC had sent me an empty holder until I turned it over. I emailed Scott and he personally called me and apologized and redid the entire order for free (as there were 7 cards that had done it to a lesser degree in the order I had sent in of 11 cards).

He also gave me my next entire order free which was nice as I almost always do next day service. I don't know if you have his email or not but if you need it just PM me and I can shoot that over to you.

Hope you get it worked out.

[I Only Smoke 4 the Cards]

Originally Posted by spacktrack

SGC's pop reports have always been free of charge to anyone who signs up for a free account. There's no requirement to submit, either in the past or in the future.

I need to look into this. It's possible that I misunderstood. He may have meant that there would not be a serial number look up.

[Kawika]

Would it really be that difficult for SGC to employ a thicker gasket? End of problem.

[CW]

Originally Posted by Kawika

Would it really be that difficult for SGC to employ a thicker gasket? End of problem.

Great idea, David. I agree this would be the easiest fix, especially on those holders made for cabinet-sized cards.

Even if the issue is being caused by poor quality control on the clear plastic front & back that make up the holder, a thicker gasket would solve this problem.

[Kawika]

Originally Posted by Kawika

Would it really be that difficult for SGC to employ a thicker gasket? End of problem.

Case in point. My winnings from Heritage arrived this afternoon. Photo says it all. Way to go, SGC. All this new flip nonsense is just putting lipstick on a corpse.

[HRBAKER]

That is really unacceptable and far from a new issue.

[Runscott]

Originally Posted by Kawika

Case in point. My winnings from Heritage arrived this afternoon. Photo says it all. Way to go, SGC. All this new flip nonsense is just putting lipstick on a corpse.

Great, they got pinholes in your cabinet photos. Shake them back into their gaskets and send them back.

Yeah, that shouldn't be happening. Clean it up SGC

[Kawika]

Originally Posted by Runscott

Great, they got pinholes in your cabinet photos. Shake them back into their gaskets and send them back.

Yeah. I'll do that. I'll shake the flip back into place too. Sending 'em from Canada; that will take a month to get there. Then wait for them to send them back. With the same useless gaskets. And then pay another 300 bucks for Canadian sales tax. Great idea.

[the 'stache]

David,
That's terrible. I'm so sorry. Can you tell how much damage was done to those cabinet cards from the time they were photographed for auction?

I hope SGC fixes this issue, and fast. I also hope they make restitution in your case, because that should have never happened.

I can't believe SGC hasn't resolved this issue by now.

[Sean1125]

I wanted to provide an update that two people from SGC reached out to me and I assume everything will be resolved.

Sean