Paypal Family and Friends Payment Problem Anyone else??

[whiteymet]

Originally Posted by glchen

If the Post Office does not deliver the package, you probably shouldn't expect your money back, let me just say that. As the sender of the package, you will need to go to the Post Office to collect the insurance for non-delivery.

Gary and Tom:

Thanks for the replies.

Gary, I did not expect to keep the payment if the package was not delivered.

I just thought that this is, as Tom noted, a post office problem that paypal should not have gotten involved in.

I figured I would file a claim with P.O. and refund the buyers money from the P.O.insurance payment.

However because the buyer initiated a claim with pypal, it now is. Even though payment was through F&F which we all thought (think?) has no claims.

So, now paypal keeps my money, refunds it to the buyer then as Tom notes the package shows up before my claim with the P.O. comes through and I am out the $$ and the items if the buyer is not on the up and up and repays me.

This may be a strategy of the buyer once he knew the package was lost. I saw no other reason he would start a claim with paypal so soon without waiting to see what the P.O. looking into the lost package turned up.

[glchen]

Right, Fred, it's as you said. F&F just means that neither side should expect Paypal protection, but it doesn't mean that Paypal can't get involved like it did here. (Paypal will probably limit both parties accounts going forward. However, you can probably just establish a new paypal account under your wife's info (or someone else in your family) and a new bank account if you need to.)

What you'll need to do to prevent the scenario that you mentioned above is to contact the Post Office and find out what is the soonest that you can file an insurance claim for a package not being delivered, and do that as soon as you possibly can. The last thing you want to happen is for the Post Office to deliver the package after paypal pays the claim out of your pocket. Then the Post Office would not reimburse you. I'm not a lawyer and have no clue what I'm saying here, but if that situation did occur, the buyer may be guilty of mail fraud, and you may be able to do something there.

[Bocabirdman]

How long has the package been in limbo? I have had packages go off the grid, spinning its wheels at a Post Office for 2 weeks. Then, with no additional movement on the tracking number, suddenly show as "Out For Delivery" a thousand miles away.

[I Only Smoke 4 the Cards]

Originally Posted by Bocabirdman

How long has the package been in limbo? I have had packages go off the grid, spinning its wheels at a Post Office for 2 weeks. Then, with no additional movement on the tracking number, suddenly show as "Out For Delivery" a thousand miles away.

It doesn't seem like enough time has passed for real concern to have set in yet.