USPS ruins a gem/ Davidssportscards

[bnorth]

Amazing card before the damage, hope it works out for everyone. With that damage I seriously doubt cardboard or extra bubble wrap would have made any difference.

[Vol]

That sucks, Joe. Seeing Lou all beat up laying on the ground, looks like a crime scene photo.

[phikappapsi]

so... just got off the phone with Dave, sounds like he wants to talk to USPS and open a case with them. Asked me to wait 2 days to let him get that process started.

If it were you and you were sitting on a $2500 damage, would you wait the two days, or would you open a case right away if he doesn't issue an immediate refund?

How would you all handle? This is the first time I've actually had this happen so I'm a noob in the world of getting my money back

[bnorth]

Originally Posted by phikappapsi

so... just got off the phone with Dave, sounds like he wants to talk to USPS and open a case with them. Asked me to wait 2 days to let him get that process started.

If it were you and you were sitting on a $2500 damage, would you wait the two days, or would you open a case right away if he doesn't issue an immediate refund?

How would you all handle? This is the first time I've actually had this happen so I'm a noob in the world of getting my money back

Since he got back to you and is only asking for a couple days I would give it to him.

[MyGuyTy]

Originally Posted by bnorth

Since he got back to you and is only asking for a couple days I would give it to him.

This^

Give him the benefit of the doubt to try and make it right with you. Then take it from there when he gets back to you.

[phikappapsi]

Originally Posted by MyGuyTy

This^

Give him the benefit of the doubt to try and make it right with you. Then take it from there when he gets back to you.

that's what I was thinking... I already sent photos through ebay messaging of the damage, and the guy has 10,000 positive feedback. I have to assume he's an upstanding guy and will get the refund issued.

[gregr2]

Originally Posted by bnorth

Since he got back to you and is only asking for a couple days I would give it to him.

I've never been in this situation, but this advice seems the most reasonable.

[Sean1125]

If he has done all he can to help you until a few days have passed, then accept the answer and wait a few days.

[quinnsryche]

That SUCKS! I can't believe a guy sent a $2500 card unprotected in a bubble mailer though. That's not a very intelligent way to ship a card like that. I ALWAYS put cardboard around ANY card I ship. Why risk it?

[sycks22]

I can echo what everyone is saying about using a small flat rate box. They're free and with some bubble wrap give some stability to the cards inside. I've had cards valued at more than the Gehrig shipped in a lot less and it's scary to open the package and see how many pieces the case is in.

[bobbyw8469]

That SUCKS! I can't believe a guy sent a $2500 card unprotected in a bubble mailer though. That's not a very intelligent way to ship a card like that. I ALWAYS put cardboard around ANY card I ship. Why risk it?

Agreed!! A card that expensive should have been sent in a small 8x6x4 box and sent Registered Mail. No if's, and's, or but's.

[npa589]

Originally Posted by quinnsryche

That SUCKS! I can't believe a guy sent a $2500 card unprotected in a bubble mailer though. That's not a very intelligent way to ship a card like that. I ALWAYS put cardboard around ANY card I ship. Why risk it?

Seriously, I was shocked when this was stated. IF you choose to send an item valued this high in a bubble mailer, it takes 15 extra seconds to put between two cardboard pieces, and it is free as well. I put 10$ graded cards between 2 cardboard pieces. Over $250, I think that you simply have to put it in a box...

[perezfan]

How could you NOT use a box for a card like that???

At a bare minimum it should be sandwiched between rigid cardboard within a bubble mailer. But even that's not worth the risk. I never understand how these sellers have such faith in minimal packaging.

Best of luck with your compensation!

[Santo10Fan]

Originally Posted by phikappapsi

so... just got off the phone with Dave, sounds like he wants to talk to USPS and open a case with them. Asked me to wait 2 days to let him get that process started.

If it were you and you were sitting on a $2500 damage, would you wait the two days, or would you open a case right away if he doesn't issue an immediate refund?

How would you all handle? This is the first time I've actually had this happen so I'm a noob in the world of getting my money back

He is not on this board as you may have learned by now-but among legacy eBay card dealers he is well established. I bought one of the most important cards I own, this Matty Dark Cap, from him three years ago. He sent it certified mail with full insurance and it was held up at my post office. He managed to get through to someone there on a Saturday and they brought it right over to me! His experience ensures he will be just fine on his end. As long as ebay sellers cooperate, buyer refunds are virtually automatic for damages like this. These are among the reasons his prices are a tad on the high side-he doesn't skimp on insured shipping and is willing to micro-manage tough customer situations.

[joshuanip]

Originally Posted by Santo10Fan

He is not on this board as you may have learned by now-but among legacy eBay card dealers he is well established. I bought one of the most important cards I own, this Matty Dark Cap, from him three years ago. He sent it certified mail with full insurance and it was held up at my post office. He managed to get through to someone there on a Saturday and they brought it right over to me! His experience ensures he will be just fine on his end. As long as ebay sellers cooperate, buyer refunds are virtually automatic for damages like this. These are among the reasons his prices are a tad on the high side-he doesn't skimp on insured shipping and is willing to micro-manage tough customer situations.

I meant to get in contact with him on a high priced card he is selling and the intent was in no way to besmirch him. My error- please let this post die off...

[conor912]

Originally Posted by bnorth

Amazing card before the damage, hope it works out for everyone. With that damage I seriously doubt cardboard or extra bubble wrap would have made any difference.

+1

That thing got torqued pretty damn hard. There's no way more cardboard would have saved it. Looks like it got jammed in a sorting machine or something. Either way, two days to sort it out is a very reasonable request. You'll get your refund, just be patient.

[4815162342]

I recently filed a claim with the USPS for a small item that was damaged by the mail carrier. It took a couple of weeks, but they sent a check to the buyer for the full auction amount. As previously said, be patient.