USPS ruins a gem/ Davidssportscards

[Stonepony]

USPS incidence of damage has to be incredibly low based in their huge volumes. Still, every time I ship or receive...I say a little prayer .

[conor912]

Originally Posted by Stonepony

USPS incidence of damage has to be incredibly low based in their huge volumes. Still, every time I ship or receive...I say a little prayer .

+1

[hshrimps]

Hope the package is fully insured otherwise I am not sure who should pick up the tap.

[novakjr]

Send it back fully insured, and then say that's when the damage happened.. J/k I wouldn't do that. Karma has a way of coming back on you.

Such a beautiful card though. It's a shame..

[phikappapsi]

Originally Posted by hshrimps

Hope the package is fully insured otherwise I am not sure who should pick up the tap.

well, it won't be me...

But, I'll provide dave with whatever evidence he needs/testimony etc to get his money from USPS... he absolutely should've packaged it better (bubblewrap, cardboard, and in a box) but he paid for priority 1-day shipping scheduled for 3/4 it arrived destroyed on 3/5.

[Rich Klein]

As to who did what; I had an interesting chat yesterday with my friend who does my shipping

Rick M mentioned how he sent him a box which was destroyed, yet the cards came through just fine. While normally I just dropped off the boxes in his office and never see him he was actually working yesterday and as we had not talked for a while I brought up Rick M's comment

He showed me cardboard and bubble wrap he uses as well in a 5000 Ct box how he puts cardboard in each side to keep cards from moving. Next (and this is a box I'm shping to Canada early next week, he takes cardboard and wraps that around the 5000 Ct box. I will tell Richard A, the box he is getting is well preserved and the USPS should not be able to hurt this in any way.

Being a former store owner, he understands the importance of proper shipping which is why I drop off all my items at his office and leave him a check.

Rich

[glchen]

For any card with a value over $500, I always use a Priority Mail Small Flat Rate box. The card inside the box is bubble wrapped. That's probably what the seller should have done instead of just mailing in a bubble mailer.

[bobbyw8469]

That is precisely why I triple wrap cards in bubble wrap before I put them in the bubble mailer. Sorry for your loss.

[pawpawdiv9]

Originally Posted by glchen

For any card with a value over $500, I always use a Priority Mail Small Flat Rate box. The card inside the box is bubble wrapped. That's probably what the seller should have done instead of just mailing in a bubble mailer.

I basically have turned to only using the Priority Flat rate boxes. They are FREE at the P.O. ,So Why Not??? And it only cost 5-6 bucks i think. And plenty of room for packing materials. And if its highly valuable, like 250+ I try and usually get insurance and thus makes the buyer sign for it at the door.

+1

[seablaster]

Originally Posted by Stonepony

USPS incidence of damage has to be incredibly low based in their huge volumes. Still, every time I ship or receive...I say a little prayer .

+2

At least Lou was able to save face.

Sorry...bad pun.

[bnorth]

Amazing card before the damage, hope it works out for everyone. With that damage I seriously doubt cardboard or extra bubble wrap would have made any difference.

[Vol]

That sucks, Joe. Seeing Lou all beat up laying on the ground, looks like a crime scene photo.

[phikappapsi]

so... just got off the phone with Dave, sounds like he wants to talk to USPS and open a case with them. Asked me to wait 2 days to let him get that process started.

If it were you and you were sitting on a $2500 damage, would you wait the two days, or would you open a case right away if he doesn't issue an immediate refund?

How would you all handle? This is the first time I've actually had this happen so I'm a noob in the world of getting my money back

[bnorth]

Originally Posted by phikappapsi

so... just got off the phone with Dave, sounds like he wants to talk to USPS and open a case with them. Asked me to wait 2 days to let him get that process started.

If it were you and you were sitting on a $2500 damage, would you wait the two days, or would you open a case right away if he doesn't issue an immediate refund?

How would you all handle? This is the first time I've actually had this happen so I'm a noob in the world of getting my money back

Since he got back to you and is only asking for a couple days I would give it to him.

[MyGuyTy]

Originally Posted by bnorth

Since he got back to you and is only asking for a couple days I would give it to him.

This^

Give him the benefit of the doubt to try and make it right with you. Then take it from there when he gets back to you.

[gregr2]

Originally Posted by bnorth

Since he got back to you and is only asking for a couple days I would give it to him.

I've never been in this situation, but this advice seems the most reasonable.

[Sean1125]

If he has done all he can to help you until a few days have passed, then accept the answer and wait a few days.

[Santo10Fan]

Originally Posted by phikappapsi

so... just got off the phone with Dave, sounds like he wants to talk to USPS and open a case with them. Asked me to wait 2 days to let him get that process started.

If it were you and you were sitting on a $2500 damage, would you wait the two days, or would you open a case right away if he doesn't issue an immediate refund?

How would you all handle? This is the first time I've actually had this happen so I'm a noob in the world of getting my money back

He is not on this board as you may have learned by now-but among legacy eBay card dealers he is well established. I bought one of the most important cards I own, this Matty Dark Cap, from him three years ago. He sent it certified mail with full insurance and it was held up at my post office. He managed to get through to someone there on a Saturday and they brought it right over to me! His experience ensures he will be just fine on his end. As long as ebay sellers cooperate, buyer refunds are virtually automatic for damages like this. These are among the reasons his prices are a tad on the high side-he doesn't skimp on insured shipping and is willing to micro-manage tough customer situations.

[joshuanip]

Originally Posted by Santo10Fan

He is not on this board as you may have learned by now-but among legacy eBay card dealers he is well established. I bought one of the most important cards I own, this Matty Dark Cap, from him three years ago. He sent it certified mail with full insurance and it was held up at my post office. He managed to get through to someone there on a Saturday and they brought it right over to me! His experience ensures he will be just fine on his end. As long as ebay sellers cooperate, buyer refunds are virtually automatic for damages like this. These are among the reasons his prices are a tad on the high side-he doesn't skimp on insured shipping and is willing to micro-manage tough customer situations.

I meant to get in contact with him on a high priced card he is selling and the intent was in no way to besmirch him. My error- please let this post die off...

[conor912]

Originally Posted by bnorth

Amazing card before the damage, hope it works out for everyone. With that damage I seriously doubt cardboard or extra bubble wrap would have made any difference.

+1

That thing got torqued pretty damn hard. There's no way more cardboard would have saved it. Looks like it got jammed in a sorting machine or something. Either way, two days to sort it out is a very reasonable request. You'll get your refund, just be patient.

[4815162342]

I recently filed a claim with the USPS for a small item that was damaged by the mail carrier. It took a couple of weeks, but they sent a check to the buyer for the full auction amount. As previously said, be patient.