Scenario

[freakhappy]

I will take exactly what you stated as the truth and comment solely on that.

IMO and like we have all heard before many times I'm sure...customer is king. In this instance, the customer was simply done wrong by the seller because the description was not correct and it absolutely affected the price. When I first read the opening statement, I was thinking only full refund with no partial, but then I thought some more and it became clear that the seller should be somewhat obligated to do whatever in his power to make this right for the buyer. Does a full refund sound good...yep, but the suggestion that the buyer made makes a lot of sense and if I was the seller I would definitely agree with a partial refund because it was my f-up, not his. If the seller states in his listings that he does not do partials, that's one thing, but I don't believe that's the case.

Good luck with your situation...I hope it works out in your favor.

[savedfrommyspokes]

As a buyer, I feel I am at the seller's mercy to either provide a full refund upon the return OR offer a partial refund with a bare minimum expectation of honoring their refund/return statements in their listing.

As a seller, I never offer partial refunds, however, if there were to be a buyer who is exceedingly DEMANDING and saying things like OR ELSE, etc, I will provide a reasonable partial refund and "move on" as it is not worth the hassle. Obviously buyers who act in this manner I "move on(to)" my BBL.

[ALR-bishop]

Here are examples of what is being discussed, both 93 and 94

[novakjr]

Assuming this is the one you're talking about....

http://www.ebay.com/itm/1994-Topps-B...p2047675.l2557

Sure the photo's aren't great, BUT without a doubt I can see the corner damage you're talking about. The bottom right corner looks horrible, the top right not so hot itself(but not awful), the 2 left corners look decent. Don't be mad at me here, BUT given how fairly obvious the damages are in the photos, I might side with the seller here. Forget about his stating "great condition", you had the photos to make that judgement yourself.

Now I don't know if you made the purchase on your phone or computer. So I'm just throwing this out there blindly. I can understand missing the damage if you maybe made the purchase using your phone where you didn't get a great view, BUT if you're making a purchase of that price, or on a card claimed to be this rare, you should probably make sure you get the best possible view you can on your computer.. And looking from my comp, the damage, again, is obvious..

I don't envy your situation. But I completely get where the seller's coming from here. I wouldn't offer a partial either in this case, because the condition was clearly evident in the photos...

[frankhardy]

Well, as a seller, I can't say that. If I missed the condition like that, I would try to make it right to the buyer within reason.

Also, as a seller, I would have disclosed the condition and not had the buyer rely on grainy digital pictures.

[glynparson]

With the seller requesting a full refund or you keep the card at the offer. I do not think he was incredibly reputable but neither is negotiating after purchase in my opinion. Had this arrangement been worked out as a stipulation of purchase I may feel different.

[bn2cardz]

My opinion comes from the fact that this was a BIN with best offer accepted. It is possible that the Seller had a minimum that he would let the card go for. Giving a partial refund could put it below the accepted amount he would have let it go for had you made that offer to start with. Because of this I think the seller shouldn't feel obliged to now make up the difference.

Had it been a .99 cent starting bid auction and the bidding got that high, I could see that maybe he could do a partial refund since the card could have been had at a lower price had other bidders noticed the condition of the card also.