Why I'm just about through with eBay

[flash300]

Originally Posted by packs

I understand the frustration but I think eBay needs to be on the buyer's side. As a buyer I want to know that I'm getting what I've paid for. Most sellers are great people and I think the same goes for buyers. But I do think as a buyer I should have more control over the transaction than the seller.

I would just like to get paid for the items that I sell. 142 non paying bidders
this year. Ebay should give a negative for each case that goes unpaid

[jp1216]

I've been on eBay for 15 years and was dinged by a buyer last week (first time). Card sells and the guy took two weeks to pay. I sent the standard invoice the day after the sale and another about 5 days later. No messages included and no replies received. After 12 days, I politely message the buyer. In that message, I say that if he doesn't contact me within 48 hours, I'd be forced to open a 'non-payer' claim with eBay. Again, no reply.
I even emailed Leon (hi Leon) and asked if he was a Net54 member since it was a prewar card sale. Not a member.
At the 2 week mark, I submit the claim. The buyer immediately contacts me in rage. Asking why I was 'threatening' him and that he 'always pays'. I simply and (again) politely replied that I hadn't heard from him and was covering my rear. Guy pays right away and I shipped the card out. Card arrives and he dings my feedback saying I was 'rude' and 'threatening'. Crazy.

[npa589]

So frustrating........You would think that it would be common sense for eBay to remove any neutral/negative feedback provided by someone who takes 2 weeks to pay and only pays after a UPI is opened. I believe they have forfeited their right to leave feedback at that juncture...

Originally Posted by jp1216

I've been on eBay for 15 years and was dinged by a buyer last week (first time). Card sells and the guy took two weeks to pay. I sent the standard invoice the day after the sale and another about 5 days later. No messages included and no replies received. After 12 days, I politely message the buyer. In that message, I say that if he doesn't contact me within 48 hours, I'd be forced to open a 'non-payer' claim with eBay. Again, no reply.
I even emailed Leon (hi Leon) and asked if he was a Net54 member since it was a prewar card sale. Not a member.
At the 2 week mark, I submit the claim. The buyer immediately contacts me in rage. Asking why I was 'threatening' him and that he 'always pays'. I simply and (again) politely replied that I hadn't heard from him and was covering my rear. Guy pays right away and I shipped the card out. Card arrives and he dings my feedback saying I was 'rude' and 'threatening'. Crazy.

[baseball tourist]

How about this situation (dealing with it now for 3 weeks).

Now when I list an item on Ebay or when an item sells or closes without bid, or when a customer or potential customer mesaages me wih a question I don't get an email message. Have done my due dilligence and Ebay reports that it is a known issue (known since Sept; affecting some accounts) and they are working on a fix. To add to the frustration of having to log in to Ebay to communicate and see what has happened, 50% of my recent buyers can not use the Ebay generated invoices to complete their sales with me (another glitch). To top it off, if I send a manual invoice I can't get a copy (have to assume it went through) and the buyer can't process the transaction using this invoice either!

Have spoken to Ebay customer service 4 times and they tell me that they are working on fixes in each case but as it going on 3 weeks now, I have little faith. They have even directed me to invoice the buyers through PayPal directly which raises my cuatomer's eyebrows, especially new Ebayers (have had two with less than 2 feedbacks) who are worried that I am a scammer. This is slowing down or preventing sales from closing and I am risking my 14 year, 100% positive feedback rating. Really frustrating!

[deadballera]

eBay has limited the amount of listings to 4 sales per month because a few people gave me low feedback for shipping prices. I was charging $3.00 for a single card. When enough people rate as a 4 instead of a 5..the average goes down the toilet.

I tried to appeal the limits but they did not care.

[glchen]

Originally Posted by deadballera

eBay has limited the amount of listings to 4 sales per month because a few people gave me low feedback for shipping prices. I was charging $3.00 for a single card. When enough people rate as a 4 instead of a 5..the average goes down the toilet.

I tried to appeal the limits but they did not care.

For shipping, I charge $2 for raw cards, $3 for single regular sized graded cards, and $3.50 for graded postcard sized cards or larger. If the cost of the card is $250 or more, I charge a bit extra since I need to add Signature Confirmation. For combined shipping, I add 50 cents for an additional item shipped in the same package. This formula seems to work as for roughly 550 feedback in the last year, my shipping DSR average is 4.98.

[Mike (18colt)]

Originally Posted by baseball tourist

How about this situation (dealing with it now for 3 weeks).

Now when I list an item on Ebay or when an item sells or closes without bid, or when a customer or potential customer mesaages me wih a question I don't get an email message. Have done my due dilligence and Ebay reports that it is a known issue (known since Sept; affecting some accounts) and they are working on a fix. To add to the frustration of having to log in to Ebay to communicate and see what has happened, 50% of my recent buyers can not use the Ebay generated invoices to complete their sales with me (another glitch). To top it off, if I send a manual invoice I can't get a copy (have to assume it went through) and the buyer can't process the transaction using this invoice either!

Have spoken to Ebay customer service 4 times and they tell me that they are working on fixes in each case but as it going on 3 weeks now, I have little faith. They have even directed me to invoice the buyers through PayPal directly which raises my cuatomer's eyebrows, especially new Ebayers (have had two with less than 2 feedbacks) who are worried that I am a scammer. This is slowing down or preventing sales from closing and I am risking my 14 year, 100% positive feedback rating. Really frustrating!

I've had the invoice issue as a buyer, but only when I win multiple lots from the same seller. I cannot pay for all at once with the invoice, so I've had to pay for one item at a time and get reimbursed for the extra shipping costs by the seller. Hopefully eBay fixes this soon. Luckily I've had two outstanding sellers to work with on this issue, so aside from the inconvenience, I've had no problems.

[GoldenAge50s]

Just last night I won 3 separate auctions from a Seller & was able to pay for all 3 combined right from My EBay--they all popped up together.

Don't know if Free Shipping on all 3 had anything to do w/ it or not.