PSA never ceases to amaze me

[Dan Carson]

Originally Posted by tbob

15 years I bought a sealed 1962 Topps baseball card pack 5 cent variety. Beautiful wrapper and tightly sealed. This year at the National I dropped the pack off at the PSA booth because SGC doesn't grade packs. I paid the cost of special grading and return shipping and waited to receive it. All through August, all through September, almost all through October and finally the pack made it back jammed in a mylar holder which said "altered", no explanation of what, how, etc. I am assuming that it had to be that they tought the pack had been opened and resealed (I guess), but the customer service was horrible and the lack of any explanation is inexcusable.
Not a happy camper. Maybe the pack had been resealed (?) I have heard of things like that happening but other than the stick of gum being shattered while at PSA or in transit, it is a beautiful pack.
I don't know if anyone else has had this kind of treatment with their packs and sorry for the rant
I guess I may go ahead and open the pack, hope for some beautiful cards, oh well...

Then why did you use them Bob???

[tbob]

Originally Posted by Dan Carson

Then why did you use them Bob???

Dan- I used them because 1) SGC doesn't grade packs; 2) I wasn't aware I would receive such shoddy customer service from PSA until after I was the recipient of the treatment and 3) I was leary about using GAI, which grades packs, because their reputation has suffered in the last 5-6 years.
Bob

[bnorth]

Originally Posted by tbob

Dan- I used them because 1) SGC doesn't grade packs; 2) I wasn't aware I would receive such shoddy customer service from PSA until after I was the recipient of the treatment and 3) I was leary about using GAI, which grades packs, because their reputation has suffered in the last 5-6 years.
Bob

Please do not use GAI or as the sleeze balls call themselves now Global Authority. If you even get your item(s) back from them you would be really lucky.

I sent in several cards about a year and a half ago. After 4 months I sent several emails and calls with no response I finally got lucky and got Damian's home #. After several more calls I finally got them to actually look at my cards and they posted the grades and told me they would be slabbed and sent back to me in a few days. All but one card received a fair grade. I emailed back and asked if I paid them again if they would look at the card in dispute again. The only response I got was all the grades they had already given my other cards was changed to all cards altered by reglossing. Then it took me almost 2 more months to get my cards back in the same penny sleeves they were sent to them in. Plus I was charged for there grading service. They are scammers now stay away, far away.