Deans cards?graded for free by their expert?

[ibuysportsephemera]

Originally Posted by vintagetoppsguy

Lol! 1 sale a day. Their prices are just absolutely ridiculous.

In September they have sold close to 80 items in 20 days. Still not a lot of sales for 90k items.

Jeff

[Jantz]

I met Dean this year at the National and he seemed like a nice guy and interested in helping me with my collecting needs.

We talked for a few minutes about baseball cards and after taking one of his business cards, I walked away pleased to have met him.

As far as his Ebay auctions, I recently purchased a card from him and I must say his customer service was flawless and his description of the card's condition was honest.

I'll bet if there is a card you are interested in, maybe contact him and see if he will work with you on a better price. He was willing to work with me on prices at the National.

My two cents.

Jantz

[Harliduck]

Last Christmas my wife snuck one of my "needs" list and used Deans to finish out a set. I was surprised and pleased as well. She couldn't stop talking about how he helped her and the excellent customer service...

The cards were in the VGish range, a little less than I wanted (my wife has no clue and does not care, lol) so I asked her how much she spent. She refused at first, but after looking at some of his stuff on ebay and his website, I HAD to know. Well...she spent at NM+ pricing and was totally taken. I could have got the cards for easily 1/3rd on BINs in better shape. I lied to my wife and said all was good thanking her deeply for caring enough about my hobby (the gesture is AWESOME) and secretly replaced all the cards.

In my eyes...he took advantage of my wife, he can go f himself. Just my .02$. He knew he had a clueless wife, and acted accordingly. They spoke direct on the phone.

[smotan_02]

Originally Posted by Harliduck

Last Christmas my wife snuck one of my "needs" list and used Deans to finish out a set. I was surprised and pleased as well. She couldn't stop talking about how he helped her and the excellent customer service...

The cards were in the VGish range, a little less than I wanted (my wife has no clue and does not care, lol) so I asked her how much she spent. She refused at first, but after looking at some of his stuff on ebay and his website, I HAD to know. Well...she spent at NM+ pricing and was totally taken. I could have got the cards for easily 1/3rd on BINs in better shape. I lied to my wife and said all was good thanking her deeply for caring enough about my hobby (the gesture is AWESOME) and secretly replaced all the cards.

In my eyes...he took advantage of my wife, he can go f himself. Just my .02$. He knew he had a clueless wife, and acted accordingly. They spoke direct on the phone.

Wow, did you ever call and address this issue with him? Seems like it would be worth a discussion that should give him a chance to to the right thing.

[robw]

Harliduck, thanks for sharing, but I have to say I don't agree with your assessment. I have zero connection to Dean's Cards...never even bought from him. His prices are online. If someone wants to pay retail prices, and not negotiate, I don't believe the seller should be badmouthed. That's how retail business operates. That's just not fair to the seller. We all know an ungraded 1985 Topps Mike Schmidt in less than gem condition (Phillies fan, and just throwing out a rough example) is barely worth the paper it's printed on, but someone will pay $1 or $2 for it. Like you said, this was a gift, and it was a great gesture by your wife. If you feel he actually charged her more than his listed price, then that's another story, and I could agree with you.

Rob Wis.hn.ick

[Luke]

Originally Posted by robw

Harliduck, thanks for sharing, but I have to say I don't agree with your assessment. I have zero connection to Dean's Cards...never even bought from him. His prices are online. If someone wants to pay retail prices, and not negotiate, I don't believe the seller should be badmouthed. That's how retail business operates. That's just not fair to the seller. We all know an ungraded 1985 Topps Mike Schmidt in less than gem condition (Phillies fan, and just throwing out a rough example) is barely worth the paper it's printed on, but someone will pay $1 or $2 for it. Like you said, this was a gift, and it was a great gesture by your wife. If you feel he actually charged her more than his listed price, then that's another story, and I could agree with you.

Rob

I disagree with this. For one thing, it sounds like these were a bunch of commons that John needed for his sets. So, the prices were most likely not posted anywhere online. The dealer could tell that she didn't have a clue about fair prices. She was essentially handing him a blank check for the cards on the wantlist. In my opinion, he has 2 choices:
1. Sell them to her for a fair price, or
2. Charge her a ridiculously high price.
He had the opportunity to name his price, and he chose to take advantage of her. If he had given great customer service, and a fair price, he would deserve to have a post on here talking about how great of a dealer he is. With the way he chose to do business, he deserves the post that says "he can go f himself". All of this, imo of course.

[bobbyw8469]

When I was new to the hobby many years ago, I used Dean's cards to buy some Red Mans. I paid around $8-$10 for commons with no pictures. The cards I got were in really rough shape (P-F) and could have been gotten on Ebay for around $1 each. That was my first and last dealing with Dean's cards. I have never looked back.

[frankbmd]

From Dean's Cards website

"If you will give us the opportunity to earn your business, you will be glad that you did. We guarantee it. We love this hobby and work very hard to insure that orders are shipped 100% correct, mailed within one business day and that the items sent are conservatively graded. If you are not happy for any reason, you may return your order for a full refund".

Your wife may never buy you another card, but the above paragraph from their website would suggest that you had another option.

Giving them the opportunity to earn my business with their pricing is another story all together.

As to grading your own cards, I do not have a problem. Unless you are into TPG grading VG commons, grading cards yourself would seem to facilitate inventory management.

[savedfrommyspokes]

Originally Posted by Harliduck

Last Christmas my wife snuck one of my "needs" list and used Deans to finish out a set. I was surprised and pleased as well. She couldn't stop talking about how he helped her and the excellent customer service...

The cards were in the VGish range, a little less than I wanted (my wife has no clue and does not care, lol) so I asked her how much she spent. She refused at first, but after looking at some of his stuff on ebay and his website, I HAD to know. Well...she spent at NM+ pricing and was totally taken. I could have got the cards for easily 1/3rd on BINs in better shape. I lied to my wife and said all was good thanking her deeply for caring enough about my hobby (the gesture is AWESOME) and secretly replaced all the cards.

In my eyes...he took advantage of my wife, he can go f himself. Just my .02$. He knew he had a clueless wife, and acted accordingly. They spoke direct on the phone.

I am sorry that this happened to you ...as a collector, I realize my wife wants to help my collection also. To avoid something like this from happening, I ask for paypal gift certificates. Wife still feels like she helped, I pick the cards.