SCP Auctions and shipping cost

[Stonepony]

Multiple million dollar collection and overcharged $7 on shipping. Not really feelin it.

[Texxxx]

Originally Posted by Stonepony

Multiple million dollar collection and overcharged $7 on shipping. Not really feelin it.

So it's ok to be over charged if your rich. You don't become rich with out counting the pennies.

[MVSNYC]

Dan will probably be the first to tell ya, he's not "rich", but he is sitting on a gold mine. he basically bought "gold" at $10 an ounce.

Smart man, that Dan is.

[4815162342]

Originally Posted by MVSNYC

Dan will probably be the first to tell ya, he's not "rich", but he is sitting on a gold mine. he basically bought "gold" at $10 an ounce.

Smart man, that Dan is.

I wish the hobby veterans on this board like Dan would post more about the big finds they have come across over the years. I've really enjoyed the reminiscing of hobby history by Mike Berkus, Josh Evans, etc. at the Net54 dinners.

[z28jd]

Originally Posted by Stonepony

Multiple million dollar collection and overcharged $7 on shipping. Not really feelin it.

He also mentions that he emailed them and sent them a note and didn't get a response from either, so not only does he feel he was overcharged, he also feels like they somehow, for some reason think they are too good to explain their charges to him. It's not just the overcharge, it's also the disrespect they showed him.

[Kenny Cole]

I quit bidding in their auctions, or even looking at their offerings, after they screwed Ryan over years ago. This just reaffirms to me that my earlier decision never to do business with them again was the correct one.

[Runscott]

I can't think of a single auction house that hasn't been raked over the coals here, or that hasn't had at least one forum member say that they will never do business with them again. Maybe Leland's?

I bet that if we picked 100 people here and gave each veto power over one auction house, and said that the end result would be that no one on the board could bid in the veto'd auction houses.....we would all have to just use the B/S/T here to acquire our collectibles.

[bigwinnerx]

Originally Posted by Runscott

I can't think of a single auction house that hasn't been raked over the coals here, or that hasn't had at least one forum member say that they will never do business with them again. Maybe Leland's?

I hear Brockelman and Luckey Auctions are top notch.

[Runscott]

Originally Posted by bigwinnerx

I hear Brockelman and Luckey Auctions are top notch.

Bwahahahahah!!!!! (I made Travis one of the 100 with veto powers)

[Edwolf1963]

I had same issue and posted about it a couple weeks ago with Legendary - basically $20 to ship one card under $400 value. To me the point isn't a few bucks - it's the principle. The feeling of being chiseled, ripped-off. Like some low-ball tactic to add to your bottom line - as if 19% juice isn't enough to cover you?

You feel good about paying "resort fees" at dumpy hotels, and for services you never used? Cab drivers that want to charge you an extra $5 if you use a CC? Having the waitress refill your Diet Coke glass a few times, then seeing $13 for soda on the bill bcse they charge by the glass and somehow never mentioned it to you? Most of those are minor in terms of actual dollar amount - - and at least some you can see coming. This tactic is "surprise!" "hey, we got you!" Like roaming changes. Especially in the wake of most auction houses charging fair and customary for s&h.

The worst was Legendary's excuse when I asked. BS "handling fees", "we box everything" (so do most), and then the ever-loving calling out competitors excuse and saying they get it from me in other ways, "believe me.."

That was enough, I said stop - OK, fine - just stop! Keep it, keep it - it obviously means more to you than me, so stick it up your a$$

I sent the check the next day (which they received 9/3 and as of 9/11 it still sits, no ship notice). No big to-do, threats, etc. - just like the restaurant with bad food/service - I will leave a few bad reviews, avoid, move on, they don't care. No big deal - I'm sure eBay will tell you it happens to them every day

[vintagetoppsguy]

I won 38 graded cards in last week's Sterling Sports Auction - that's a lot of plastic and a lot of weight. My shipping charge was $18, which I gladly paid and thought was very reasonable. Then, I got a refund notice from PayPal with a note from Lee saying, "I was able to get it all in a Medium FR, so here is a little back." He refunded me $3, making my shipping cost only $15 for 38 graded cards. Is that excellent customer service, or what?!? Maybe these other AH's should take note.

Thank you, Lee!!!

[Jay Wolt]

Lee (& Brian before him) has always been top notch.
REA (now w/ Brian added to the crew) is also great w/ quick & free shipping.

[prestigecollectibles]

I just looked at the FedEx website and to send a 1 pound (which is the minimum) package from here in Florida to California without any insurance their published rates are as follows:

Thu Sep 12, 2013 8:00 AM FedEx First Overnight® 98.60
Thu Sep 12, 2013 10:30 AM FedEx Priority Overnight® 64.66
Thu Sep 12, 2013 3:00 PM FedEx Standard Overnight® 58.25
Fri Sep 13, 2013 10:30 AM FedEx 2Day AM® 30.17
Fri Sep 13, 2013 4:30 PM FedEx 2Day® 26.23
Mon Sep 16, 2013 4:30 PM FedEx Express Saver® 20.64
End of day(4 Business Days) FedEx Ground® 9.04

For most items the USPS is more economical, but many auction houses won't use them.

[autograf]

Ok.....now you did it..........

You're badmouthing UPS! They've put food on my table for 29 years........
(actually, WAY too much food, but that's another story)

You can badmouth SCP but not UPS!

Joking.....although I work there, they're not high on my list right now since they zilched my wife's healthcare. Also another story.

Everyone should use USPS for single cards. They don't have to make money so they charge a lot less. They have no shareholders.

The frustration is just so unlike you..............

[thehoodedcoder]

Originally Posted by prestigecollectibles

I just looked at the FedEx website and to send a 1 pound (which is the minimum) package from here in Florida to California without any insurance their published rates are as follows:

Thu Sep 12, 2013 8:00 AM FedEx First Overnight® 98.60
Thu Sep 12, 2013 10:30 AM FedEx Priority Overnight® 64.66
Thu Sep 12, 2013 3:00 PM FedEx Standard Overnight® 58.25
Fri Sep 13, 2013 10:30 AM FedEx 2Day AM® 30.17
Fri Sep 13, 2013 4:30 PM FedEx 2Day® 26.23
Mon Sep 16, 2013 4:30 PM FedEx Express Saver® 20.64
End of day(4 Business Days) FedEx Ground® 9.04

For most items the USPS is more economical, but many auction houses won't use them.

then you have to pay the guy to box stuff it with your package stuffers, bubble wrap, shipping labels, ink for the invoice they print out, tape it all up, mark it paid in their billing systems, etc. he gets a decent salary to handle your valuables, with health care, life insurance, maybe a pension, 401k like the rest of us.

there isn't a room full of elves handling this process for candy canes.

kevin

[insccollectibles]

+1 I bought quite a few cards from him in one of the recent auctions. I purchased around 12 cards and the total shipping was only around $15 than he refunded me a few bucks and apologized once the cards were mailed. It was some of the best customer service I've run across in a while.

Originally Posted by vintagetoppsguy

I won 38 graded cards in last week's Sterling Sports Auction - that's a lot of plastic and a lot of weight. My shipping charge was $18, which I gladly paid and thought was very reasonable. Then, I got a refund notice from PayPal with a note from Lee saying, "I was able to get it all in a Medium FR, so here is a little back." He refunded me $3, making my shipping cost only $15 for 38 graded cards. Is that excellent customer service, or what?!? Maybe these other AH's should take note.

Thank you, Lee!!!