Ebay buyer to block

[Sean1125]

As a note it didn't disappear on tracking... It specifically says


Delivered
Aug-21-13, 12:55 PM, CHICAGO, IL 60640

Arrival at Post Office
Aug-21-13, 07:49 AM, CHICAGO, IL 60640

[vintagechris]

Sean and anyone else that sells, don't forget that a customer issue should be looked at as an opportunity to wow your customer. I think too many people forget this. Ebay will technically side with you on this but I have always felt it best to take care of the customer before myself.

It's a way of increasing your chance of repeat business from someone instead of killing it. Too many people these days think about each transaction as a one time affair and don't think about impressing the customer and getting repeat business over several years. Just my 2 cents.

[Sean1125]

Originally Posted by vintagechris

Sean and anyone else that sells, don't forget that a customer issue should be looked at as an opportunity to wow your customer. I think too many people forget this. Ebay will technically side with you on this but I have always felt it best to take care of the customer before myself.

It's a way of increasing your chance of repeat business from someone instead of killing it. Too many people these days think about each transaction as a one time affair and don't think about impressing the customer and getting repeat business over several years. Just my 2 cents.

I understand and I would say 50-60% of the business on this account is repeat customers, but this is the second guy within a couple weeks who has tried the "it hasn't arrived even though it shows its arrived" line, so I am a bit leery.

[dabigyankeeman]

I live where the mailboxes are all together in clusters, and its easy for the postman to put something in the wrong box and mark it delivered. This has happened to me. Unless you get a signature, delivery confirmation or tracking just are not 100% proof.

[Sean1125]

Update... He closed the case when I told him that it was delivered to him and reiterated tracking info through e-bay... I reaffirm my first post, buyer to block.

[vintagechris]

Originally Posted by Sean1125

Update... He closed the case when I told him that it was delivered to him and reiterated tracking info through e-bay... I reaffirm my first post, buyer to block.

delete

[Leon]

Originally Posted by vintagechris

... Did you contact him and ask him why he closed the case?

Maybe you should get a few more details before you throw the guy under the bus for the 2nd time.
Maybe I just try to give people the benefit of the doubt but I just find it hard to believe people try to scam too often when they know something had delivery confirmation on it.

With comments like these you need to have your name out here. Nothing personal. Edit your comments or please put your name in your post. thanks

[vintagechris]

Originally Posted by Leon

With comments like these you need to have your name out here. Nothing personal. Edit your comments or please put your name in your post. thanks

Sorry. Didn't realize my comments were that bad.

[Leon]

Originally Posted by vintagechris

Sorry. Didn't realize my comments were that bad.

I didn't say they were that bad. They weren't. I just know how it is to have someone question me anonymously. It sucks. I at least want to know who is throwing somewhat pointed questions or politely arguing with me (when I am in that position). And that is the way I want this board to be. If anyone wants to argue with others, even in a minor way, they need their name out here. Again, nothing personal. And on the converse, I will do the same for you. Trust me, if you get into a polite argument you will probably at least like to know who it is you are arguing with..and if you don't, others, including me, do.

[deadballpaul]

On a regular basis, my mail is delivered to the wrong address. Also, I deliver so much mail to my neighbors that I get in error, I should be a USPS employee.