Wrong Card Title Graded by PSA at the National

[nsaddict]

Certainly a dumb mistake Red Man vs. Red Heart. And they should and are willing to correct the flip. However, I do agree with them on charging for the regrade. Excluding the flip mistake, imagine if every collector sent cards back thinking it should have graded higher? That's where PRO grading comes in. Sorry, but this is how I see it.

[nolemmings]

Certainly a dumb mistake Red Man vs. Red Heart. And they should and are willing to correct the flip. However, I do agree with them on charging for the regrade. Excluding the flip mistake, imagine if every collector sent cards back thinking it should have graded higher? That's where PRO grading comes in. Sorry, but this is how I see it.

Agreed.

Originally Posted by nsaddict

Certainly a dumb mistake Red Man vs. Red Heart. And they should and are willing to correct the flip. However, I do agree with them on charging for the regrade. Excluding the flip mistake, imagine if every collector sent cards back thinking it should have graded higher? That's where PRO grading comes in. Sorry, but this is how I see it.

I disagree only in that if they made a mistake with the name of the card on the flip, they should probably offer a re-grade just for the trouble of having to send it back in to be corrected. This doesn't set any real precedent unless they continue making stupid mistakes, in which case they have no one to blame but themselves.

[nolemmings]

PSA mislabels cards from time to time. As far as I know, they are willing to correct their mistake on their dime. Asking them to change the grade or to re-examine the grade is something for which they generally charge, so I don't really see the issue here.

The mistake is pretty bad I'll grant you, and this wasn't the typical clerical error if made onsite at the National. Still, it's hectic there and mistakes can happen. Regrettably, the OP was not there personally to catch the error--I would bet they would have fixed it on the spot and may have given it a closer look if there was a gripe about the grade. However, if they thought it deserved a 4.5 what can you do? How is different than having to re-submit or crack out and try again?

It wouldn't be a bad PR move to offer to re-examine the card for free, but I would not be at all surprised that if they did so they would come back and say they stand by their original grade.

[bsuttonosu]

Originally Posted by nsaddict

Certainly a dumb mistake Red Man vs. Red Heart. And they should and are willing to correct the flip. However, I do agree with them on charging for the regrade. Excluding the flip mistake, imagine if every collector sent cards back thinking it should have graded higher? That's where PRO grading comes in. Sorry, but this is how I see it.

If they recorded the wrong name, how can the submitter be sure they recorded the right grade? What's to say they don't have that info wrong as well or mixed up with another card? I don't see it as the same thing as disagreeing with the grade. They clearly made at least one mistake. In the interests of integrity of their brand and good customer service they should just give it a redo.

[pow323]

I want to thank everyone who has responded with there opinion so far with the problem that I had with the Red Heat Card. Thank You! Hopefully the person that has the 1952 Red Man Tobacco Card, with the heading 1954 Red Heart Dog Food graded PSA 6 or 7 will see this post and email me saying they have my PSA holder. Wouldn`t that be Funny!! Thanks again, Marc. Take Care!!

[campyfan39]

grading sucks

[SMPEP]

+1 bsutton

No way to be sure they gave this the grade they even thought it should be.