Does SGC Registry Work Anymore?

[felada]

I tried to update my set over the weekend. The system deleted the entire set instead. When I started to re input the cert numbers I got a lot of errors - for cards that were already registered! Their registry and web design are terrible and always have issues.


D@vid Fel@ per forum rules

[brewing]

There is a new registry that is currently being tested.. I don't know if that has anything with your issues, but its possible.

[ScottFandango]

this is the main crux of why PSA graded cards sell for more than their comparable SGC cards...

PSA registry is near perfect, they give "awards", and people genuinely COMPETE to get near the top...this COMPETITION causes many to pay higher prices than they would without this registry...

SGC needs to get their act together with this....it DOES make a difference, I hope they understand this!

[EARLSWORLD]

We are not aware of a specific issue that is causing problems with sets on the Registry, however we will look into it ASAP. We are in the process of enhancing our website and Registry, but that should not have any effect on the current version of the Set Registry. Anyone who has had cards deleted or cert numbers that receive an error message can contact me and I will have them re-entered. We apologize for any inconvenience and will keep this board updated with any new information.

Earl Johnson
Customer Service Manager
ejohnson@sgccard.com
1-800-742-9212 x105

[Taxman]

Originally Posted by EARLSWORLD

We are not aware of a specific issue that is causing problems with sets on the Registry, however we will look into it ASAP. We are in the process of enhancing our website and Registry, but that should not have any effect on the current version of the Set Registry. Anyone who has had cards deleted or cert numbers that receive an error message can contact me and I will have them re-entered. We apologize for any inconvenience and will keep this board updated with any new information.

Earl Johnson
Customer Service Manager
ejohnson@sgccard.com
1-800-742-9212 x105

This is why I use SGC...Customer Service is top notch..Thanks Earl

[vintagetoppsguy]

Originally Posted by Taxman

This is why I use SGC...Customer Service is top notch..Thanks Earl

+1

When was the last time you saw Joe O (or anyone at PSA) chime in to address a concern? Customer service - that is where PSA fails miserably.

[oldjudge]

Comparing SGC to PSA is like comparing a mom and pop store to a major corporation. You get better service in the mom and pop store but the corporation can offer so much more. SGC has never gotten their registry off the ground because they were late to the game and didn't spend the money that PSA did. As a result, there is no "registry value added" for high grade SGC cards but there is a substantial "registry value added" for high grade PSA cards. You would think that you could arb the difference, but there is a risk to this as I believe that the only way you are assured a fair grade on a crossover is to break the card out and resubmit it raw.

[ScottFandango]

Originally Posted by vintagetoppsguy

+1

When was the last time you saw Joe O (or anyone at PSA) chime in to address a concern? Customer service - that is where PSA fails miserably.

that may be true but that doesn't stop BUYERS from going that extra bid!

that was cool seeing an SGC response so quickly...nicely done sir!