Memory Lane policies

[Runscott]

It was weird, but everything I related is accurate. It went from a perfect response, to a really poor response. But it has been rectified completely.

I'm posting once again in this thread because they took care of things and I thought I should publicly acknowledge that. I received an email from JP with apologies and an affirmation that what I originally understood to be their policy was accurate. I'm still in Colorado, but my girlfriend told me that a check arrived for shipping, plus a gift with apologies.

Mistakes happen. Honestly, I have never had an auction house leave me feeling like I had been screwed. There have been a couple that left a really bad taste in my mouth due to the way they handled myself and others, but even those eventually cleaned up their acts and I can't really think of a single auction house that I wouldn't deal with.