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#1
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I concur with everything everyone has said. I had my item in my hands less than 1 week after the auction closed, well packed and safe. Rob and team as a class act all around, IMO.
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#2
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Chuck Norris has admitted that Rob is his daddy when it comes to customer service.
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#3
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+1 here...Rob and Brian Dwyer make a formidable customer service team. For this REA, Brian worked with me to arrange a much-expedited delivery, and everything was as smooth as silk! Top notch for sure!!!
Cheers, Blair
__________________
My Collection (in progress) at: http://www.collectorfocus.com/collection/BosoxBlair |
#4
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The REA team is as solid as they come.
Looking forward to their 1st fall offering and plan to consign several lots to boot. |
#5
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I have to throw my hat into the REA compliment ring too. They always give exceptional customer service. Brian added another layer of "exceptionalism".
__________________
Leon Luckey www.luckeycards.com |
#6
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This is one of the most refreshing posts that I have read in a long time.
__________________
James Wymer Wymers Auction wymersauction.com Always accepting quality consignments |
#7
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I should add that Dean was also very helpful. I have never talked with Rob before, so it was interesting discussing baseball collectibles - I don't know where he found the time to spend so much time on the phone with me. Sounds like someone who just loves his job and is willing to put in a lot of overtime.
__________________
$co++ Forre$+ |
#8
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I have had the honor and pleasure of dealing with Rob since I began collecting in 1977. Rob has always been helpful, in good times and bad. When I have been ill, he always called. When I sold items, he paid in full within a week.
Although everybody has issues with everybody. Rob is world class and I am honored and grateful for the help he has given to me over the last 30 years. Without a doubt REA is the Harry Winston and Rolls Royce of the hobby. Time has proven that the less ethical players will get back the carma they passed on. Thank you Rob for your integrity and support Bruce Dorskind America's Toughest Want List bdorskind@dorskindgroup.com |
#9
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First time I dealt with Rob he treated me like I was a long time customer and friend...advising me of what and what not they would accept from me in terms of items I was interested in possibly consigning to them...and giving me courteous advice...I don't forget things like that....it was truly appreciated. Ricky Y
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