Poor Consignment Experience

cjedmonton · #1 06-05-2013, 06:32 AM

Well, things just got more complicated....someone placed a bid overnight.

sports-rings · #2 06-05-2013, 07:42 AM

[QUOTEWell, things just got more complicated....someone placed a bid overnight. ][/QUOTE]

This should not matter. Things get pulled all the time after a bid is made.

Better than pulling the item, hopefully the auction house will revise their listing to your satisfaction. I find most auction houses do very little research. When I consign an item I will provide them a written description at the time they accept my consignment.

Usually it's a win-win situation, with the auction house getting a better final price when items are described properly.

Good luck!

cjedmonton · #3 06-05-2013, 06:53 PM

Thanks for the insight. I will contact them when they open tomorrow.

I'm certain that if I let it run its course as it stands, we will both lose out.

murphusa · #4 06-05-2013, 08:55 PM

your contract may say that you will need to pay the fee against a estimate of sale

cjedmonton · #5 06-05-2013, 09:20 PM

It doesn't explicitly require a fee against the final sale estimate. However, the listing in its current form is not doing either of us any favors. A real lost opportunity, in my opinion.

sports-rings · #6 06-06-2013, 07:19 AM

if they refuse to update the listing or they refuse to let you out of the sale, make sure you tell them that you will be naming them at net54baseball.com and that you will remind the readers at this site that the auction house did a poor job in describing the item in the correct light to maximize sales.

There are quite a few auction houses that have become lazy, doing the bare minimum in describing items and even more lazy in getting the word out of their upcoming auctions.

The auction houses getting the most money for items are pushing the media outlets and getting their auctions in the news, on the internet, on TV and radio and in the newspapers. Some are working hard, others are doing very little.

sb1 · #7 06-06-2013, 08:36 AM

without regards to your specific consignor agreement, almost any auction company in the world can change, add or amend descriptions, photos, etc with the click of a button.

That being said, why did you not contact them when you first posted and make the call to either amend or pull? Posting here with vague info did not expedite any change in the listing and may have complicated things with the bid being placed, especially if it was a no reserve auction. That may lead to 3 unhappy parties instead of 2.

Lastly, even with the current description, the lot will probably reach it's true value. Very little falls thru the cracks assuming it's a mainstream auction. AND, you can post your own notes and highlites with a link here to reach out to a large group of prospective buyers.

cjedmonton · #8 06-06-2013, 03:12 PM

Quote:

Originally Posted by sb1

without regards to your specific consignor agreement, almost any auction company in the world can change, add or amend descriptions, photos, etc with the click of a button.

That being said, why did you not contact them when you first posted and make the call to either amend or pull? Posting here with vague info did not expedite any change in the listing and may have complicated things with the bid being placed, especially if it was a no reserve auction. That may lead to 3 unhappy parties instead of 2.

Lastly, even with the current description, the lot will probably reach it's true value. Very little falls thru the cracks assuming it's a mainstream auction. AND, you can post your own notes and highlites with a link here to reach out to a large group of prospective buyers.

All valid points. When the OP was made, I was merely reaching out to fellow hobbyists to help gauge the situation.

Also, I did not want to get into specific details or "spam" a direct link to the auction. That wasn't the intent at all...only a call to other's experiences as a consignor.

I was and am concerned with how the current listing may leave more than a few dollars on the table, that's all.

Now that some time has passed, and I will try to place more faith in the system. Lessons learned. In the end, the difference won't be a life changer.

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