PSA/DNA holding true to their guarantee

[thenavarro]

Originally Posted by dapro

Has anyone submit an item that pass psa quick opinion but failed psa authentication?

I have, on more than one occasion as well.

[chaddurbin]

psa takes alot of abuse on this board, but i've never had a bad experience submitting cards with them in 10 years. also although their psa/dna division is slow, never had a problem with them either. i once had an auto grading go extra long and they credited me back for the whole amount.

i've never used their quick opinion, that seems like a setup for you to be disappointed later. i also don't do historical, music, boxing, or even hockey with them. they get baseball, football mostly right so i submit those sports.

[Runscott]

Originally Posted by chaddurbin

psa takes alot of abuse on this board, but i've never had a bad experience submitting cards with them in 10 years.

Quan, we're talking autographs, not cards. Huge difference.

[HOF Auto Rookies]

Originally Posted by Runscott

Quan, we're talking autographs, not cards. Huge difference.

Come on Scott, I'm sure he meant signed cards, no need to be a dick...

[Runscott]

Originally Posted by HOF Auto Rookies

Come on Scott, I'm sure he meant signed cards, no need to be a dick...

Brent, that was totally uncalled for. If you are going to call people names, you really need to make a practice of doing it only to their face.

Quan - Brent has a point. I wasn't thinking about signed cards, so please accept my apology.

[HOF Auto Rookies]

Originally Posted by Runscott

Brent, that was totally uncalled for. If you are going to call people names, you really need to make a practice of doing it only to their face.

Quan - Brent has a point. I wasn't thinking about signed cards, so please accept my apology.

I'm sorry Scott

[Runscott]

Originally Posted by HOF Auto Rookies

I'm sorry Scott

Me too. I'm too confrontational and I need to work on that.

[dapro]

Originally Posted by thenavarro

I have, on more than one occasion as well.

doh! Did you get some kind of refund?

[thenavarro]

Originally Posted by dapro

doh! Did you get some kind of refund?

As far as the purchase price of the autographed item, no. I didn't solicit a refund nor did they proactively initiate one. I think I recall getting vouchers for the cost of the quick opinions I had paid.

Overall my submissions usually do very well, and they've discounted me a ton off their regular sub rates and usually give me outstanding customer service, so im fine with giving them a mulligan every now and then.