Opinion on a feedback to leave

[D. Bergin]

There are lots of shipping Insurance options out there now that don't reflect on the label that can factor into the shipping cost. It can cost $15+ bucks to Insure $1500. ShipInsure through Stamps.com or Ebay can sometimes cost more then the Post Office rate.

Sounds like he did a crappy job packing the box up though, and there's really no excuse for that. He should have paid the few extra bucks it might have cost to pack the cards more securely. If he was worried about the cost he could have sent you an invoice for $25 bucks to cover the extra cost, instead 20 bucks.

I have no idea how he could fit 18 graded cards into a small flat rate box. That's crazy. You're not supposed to break the seams on flat rate boxes and envelopes without getting bumped up to straight package Priority rates.

I'm also surprised he didn't use Signature Confirmation. That's asking for trouble with Paypal on a transaction of that amount, unless his private insurance doesn't require it for some reason.

[alanu]

I had the same thing happen to me and left positive feedback with the description something like, "fast shipping, but packaging a little flimsy"

The seller sent me a message calling me all kinds of names and it made me kind of wish I had left a negative.

[KCRfan1]

Negative Feedback. It's HIS choice not to use Paypal, so the creditcard fee is on him. Gas, " employees time " to process the order, ect is all a cost of doing business and should be understood by all reasonable business owners. There is NO excuse for poor shipping. It sounds to me like the seller was trying to slide the shipping fees by you and when you called him on it he adjusted the rate. But to ship and not have the packaging secure? Sellers know better than that. I would explain what happened and under no circumstances rant.

[lharri3600]

HIT HIM NATE!!

[steve B]

How did the post office accept it like that? Flat rate boxes are supposed to at least close on their own without tape and be folded correctly. I've had one that was refused at the counter because I tape the flap of the flat rate box down. Small flat rate boxes can fit inside a flat rate envelope so it wasn't a problem And a friend of mine puts the label over the flap of the flat rate envelope and had one returned.

So them accepting one where the stuff inside doesn't actually fit is strange.

The attitude that shipping is supposed to cover his selling expenses is just wrong. If he'd justified higher shipping because of using a bigger box or claiming the expense of packing materials plus some handling. I might buy that, but not the way he shipped it.

I'm not sure what I'd do for feedback. I've basically abandoned feedback except for sellers who ask or go well beyond normal expectations. Or sometimes for a newish seller who asks.

Steve b

[sycks22]

The confusing thing about 3rd party insurance with auction houses is how the same invoice price will cost $15 to ship and $65 with the other. Both are sent 2 day. Best of luck in the decision as it's a tough one.

[drmondobueno]

There is no excuse for poor business practice. Hit the negtive box, make your comments and be done with it and him.

Keith

[npa589]

As I discovered, the way you """fit them""" is by putting them on a 90 degree angle to the long side of a SFRB. Then you wrap it in tape and put the label over the tape, and then wrap it in tape again. I wish I could say "heavily wrapped", but I can't.

Dave: "There are lots of shipping Insurance options out there now that don't reflect on the label that can factor into the shipping cost. It can cost $15+ bucks to Insure $1500. ShipInsure through Stamps.com or Ebay can sometimes cost more then the Post Office rate."

I definitely agree, and what you say is true, in that it is only reflected on the label if you purchase USPS insurance. I've only used eBay's insurance a couple times because it was less than the PO rate. That was about 6 months or so ago though, because now, the eBay rate is higher than PO rate. Usually, for him to actually be covered under the insurance option he chose, it would have required a signature for it to actually be covered, not to mention the fact that he didn't package the way his insurance company requires.

I only included a link before but didn't explain everything. The rate he claimed was 1$ per 100$. The company he mentioned actually offers $.24 per 100$ for USPS Priority. Then, there is a $1.50 fee for each shipment. Under that option, it would have cost $4.74 to cover it. He claimed 15$.

https://www.shipandinsure.com/rates.aspx

He also did not adhere to many of the requirements for Ship & Insure, and would have been denied coverage.
https://www.shipandinsure.com/shippi...tructions.aspx

I personally don't think he had it insured at all, and am almost positive he was blatantly lying about insuring it at all, let alone the actual cost to him.

[npa589]

Obviously the frustration is not over the amount of money here, it's more about the lack of principle, and the continued lack of honesty when pressed.

I think we all get kind of frustrated when we purchase from an auction house, and buy 1 200$ item, yet our shipping & handling is 15$. It's "What, do you think I'm an idiot???"

That's why we have heralded some recent auction house upstarts, such as JVSC, who charge the ACTUAL shipping cost, maybe even less. But, we would expect no less, because most of us have done business with Joe, and he is as good and honest as it gets. I suppose you could say he always respects every buyer in his invoices.