Clean Sweep ... are they for real?

[DerekMichael]

Thanks man. That is encouraging. It is not so much that I think I am going to get screwed, I just feel there is a major disconnect as far customer service is concerned, at least in this one particular instance.

I will try them back again later.

Thank You.

[peterb69]

I have been buying from them for many years with no problem. I know after an auction they are crazy. I would say thier customer service needs improvement, but they are a legit company and you will get you auction item.

[DerekMichael]

Thank you. They have two phone numbers listed on their web page. By any chance, are you aware of a different line to call?

Thank You.

[gnaz01]

They are fine, probably sleeping

[Wymers Auction]

Derek I am a live auctioneer myself and the post that says sleeping is on the money. They probably have hundreds of calls after the auction like how do I pay, when will I get my item, I was trying to bid but could not do I have to register, and so on. I am not saying this is the ideal way to deal with customers, but try to understand their side some. They are a very reputable firm.

[glchen]

I've had positive transactions with Clean Sweep also. I think they are probably sleeping also. Usually after conducting an auction that goes well into the night or early morning, the auctioneers often need to get rest the next day.

[Runscott]

I contacted them successfully twice yesterday - very friendly, very helpful. I've had other transactions with them the last year or so that were all great.