Request for Auction Houses - LELANDS - anybody home?

[Runscott]

Does anyone have an email address for Lelands that works? The one listed on their website for contacting them is apparently not manned: info@lelands.com I left emails last week and early this week. Nada.

I do not like calling auction houses when they've ignored my emails. It's bad business practice on their end to ignore customers, and by that point I'm not in a good mood.

Anyone else having similar experiences with Lelands?

[Jlighter]

Update: I got the card yesterday.

[Runscott]

Did you receive any communication, or did it just show up on your doorstep one day?

[glchen]

No communication or emails that the package was sent. Just showed up one day.

[Jlighter]

Originally Posted by glchen

No communication or emails that the package was sent. Just showed up one day.

Sames

[Runscott]

So, if a payment by mail never arrived, it would just be deafening silence until the consignor finally asked for his check? Perhaps months?

They need a p.r. person.

[chaddurbin]

the only update shown was when the invoice is paid, you can check in your my account section. info @lelands get nothing. my invoice cleared on 1/1 and i got the fedex home delivery package a couple days ago...so they do wait the full 10 business days.

[Runscott]

Originally Posted by chaddurbin

the only update shown was when the invoice is paid, you can check in your my account section. info @lelands get nothing. my invoice cleared on 1/1 and i got the fedex home delivery package a couple days ago...so they do wait the full 10 business days.

Ha! When I checked January 14, it didn't say anything about paid or owed. Now it has an 'amount paid' field.

Thanks. It still doesn't excuse their ignoring my emails, but at least now I know they've received my payment.