Why would someone Leave a non deserving Low DSR?

[Exhibitman]

Quote:
Originally Posted by Exhibitman
"I offer free shipping and jack up the opening price by the cost plus ebay and paypal fee so that no one can bitch about shipping and ding me on the stars."

Works great for Fixed Price items. Not so much for Auctions.

Then start the auction at the open plus shipping cost with free shipping. You're not really fooling anyone by starting the auction at $0.99 with $2.99 shipping rather than starting the auction at $3.99 wit free shipping.

[Buythatcard]

Just an update.

I have been running eBay reports which shows me the breakdown of the DSR's that I have received. I am just doing it for the month of October. So far, I was able to pinpoint 6 definite buyers who left a non deserving DSR.

Four of the buyers so happened to be the same person who has bought 4 items from me over the last 8 months. Each time, the item was delivered within 3 days and each time there was no communication. But this person decided to leave all 4's for each of the 4 items.

Of course all of these buyers will be blocked. I might make this list available and let others decide what they want to do.

Appreciate all the comments.

[savedfrommyspokes]

Originally Posted by Buythatcard

Just an update.

I have been running eBay reports which shows me the breakdown of the DSR's that I have received. I am just doing it for the month of October. So far, I was able to pinpoint 6 definite buyers who left a non deserving DSR.

Four of the buyers so happened to be the same person who has bought 4 items from me over the last 8 months. Each time, the item was delivered within 3 days and each time there was no communication. But this person decided to leave all 4's for each of the 4 items.

Of course all of these buyers will be blocked. I might make this list available and let others decide what they want to do.

Appreciate all the comments.

Your DSR scores look strong, is it actually worth the time and effort blocking a buyer who leaves 3*s or 4*s versus 5*s (the 3/4* scores are unlikely to effect your TRS status)? You are then losing repeat sales down the road.

[thecatspajamas]

Originally Posted by Exhibitman

Then start the auction at the open plus shipping cost with free shipping. You're not really fooling anyone by starting the auction at $0.99 with $2.99 shipping rather than starting the auction at $3.99 wit free shipping.

Sorry if you misunderstood my comment, but starting an item at $0.99 with $2.99 shipping that has a final bid of $10.00 vs. starting an item at $3.99 with free shipping that has a final bid of $10.00 is not the same thing.

My point is that with Auctions, the price the item sells for is largely independent of the starting price (unless your starting price is what you expect the item to sell for, with 1 bid, which is essentially listing at Fixed Price). I guess you could argue that buyers will look at your shipping price and factor that into their bidding, but from my experience, any increase in bid prices for items with free shipping won't offset what you lay out in shipping expenses.

With Fixed Price listings, or as I said, when running auctions with high starting prices that you only anticipate getting 1 bid for, rolling the shipping cost into the starting price totally makes sense. The few times I've tried it with auctions though, the result was that I ate a lot of shipping expense without seeing any real increase in overall bidding.

[CW]

This was posted some time ago across the street. It gives an insight into the mind of the buyer leaving the stars, while poking fun at the flawed system that eBay has in place. I'm surprised more sellers don't include this little cartoon in their listings.