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  #1  
Old 11-02-2012, 07:15 PM
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chaddurbin chaddurbin is offline
qu@n nguy3n
 
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michael--please update the thread when you guys are physically receiving packages from usps/fedex/ups again. i want to send an order in, but instead of it sitting at USPS for a week i feel more comfortable holding onto it until you guys are operational.
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  #2  
Old 11-05-2012, 12:44 PM
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Anyone have a contact number for SGC? Seems all the phone lines are down.
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  #3  
Old 11-05-2012, 12:50 PM
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Quote:
Originally Posted by HOF Auto Rookies View Post
Anyone have a contact number for SGC? Seems all the phone lines are down.
Shoot me a PM.....I have one....Hopefully it's not just checking status of a package as we have been told that things are locked up and safe and they got hit pretty hard with the storm and the move all at once....but PM me...
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  #4  
Old 11-05-2012, 12:51 PM
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Good thing this is an SGC friendly board.
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  #5  
Old 11-05-2012, 12:55 PM
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Good thing this is an SGC friendly board.
I try to be friendly to all of the legit grading companies....and everyone else for that matter. But the guys at SGC and Beckett are good hobby friends and I help when I can....
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  #6  
Old 11-05-2012, 01:10 PM
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I try to be friendly to all of the legit grading companies....and everyone else for that matter. But the guys at SGC and Beckett are good hobby friends and I help when I can....
+1
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  #7  
Old 11-05-2012, 01:27 PM
x2drich2000 x2drich2000 is online now
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I live about 5 miles from the new sgc location and to be honest, things are still very hectic around here. My town still has about 20% of the town without power and I know several people without phone service. Schools are still closed and halloween has been canceled due to safety concerns over down trees and telephone poles. And we are not even in an area of NJ that was hit that bad. I would recommend remaining patient as it will take some time to get back to normal. I know some areas near me are not expected to get power for another 7-10 days.

Dj
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  #8  
Old 11-05-2012, 02:07 PM
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Originally Posted by x2drich2000 View Post
I live about 5 miles from the new sgc location and to be honest, things are still very hectic around here. My town still has about 20% of the town without power and I know several people without phone service. Schools are still closed and halloween has been canceled due to safety concerns over down trees and telephone poles. And we are not even in an area of NJ that was hit that bad. I would recommend remaining patient as it will take some time to get back to normal. I know some areas near me are not expected to get power for another 7-10 days.

Dj
And that is without consideration for what this storm that is coming Wednesday morning might do. The coastal towns that started cleaning up might be doing it all for nothing at this point, the flooding could be just as bad due to erosion and the wind gusts are expected to reach 50mph. Seems the forecast for this area keeps getting worse by the hour
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  #9  
Old 11-05-2012, 02:11 PM
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Quote:
Originally Posted by Leon View Post
I try to be friendly to all of the legit grading companies....and everyone else for that matter. But the guys at SGC and Beckett are good hobby friends and I help when I can....
Hi Leon,

My comment was not directed at you. Was just making an observation. Not sure there is much any of us can do under the circumstances. Bad timing all the way around for those who submitted. We all just need to remain patient until this all gets worked out...

Greg
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  #10  
Old 11-07-2012, 02:06 PM
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Default Any updates?

Any updates?
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  #11  
Old 11-07-2012, 06:08 PM
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I sent Michael a PM earlier today and heard nothing. If the site is not sending email notifications then he may not know I wrote unless he is signed in. Sure he has more important things going on but hopefully we will hear something soon.
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  #12  
Old 11-09-2012, 08:20 PM
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Default Re: SGC - Power Restored - Processing Orders

Hi everyone! Power was finally restored to both our old location in Parsippany and our new location in Bound Brook late yesterday.

We are processing orders as quickly as we can, and were actually encapsulating cards early this afternoon through this evening.

All of us will be working over the weekend so that we can hopefully be up to full speed by Monday.

There is still an issue with some features of our website not being available, but we hope to have everything working by Monday or Tuesday. Also, at the present time our 800 number is not working due to a continuing outage. The provider hopes to resolve it sometime next week. Please use our standard phone number 973-984-0018 for all calls for the time being.

A more formal update will be forthcoming.

Thanks again to everyone for your continued patience and understanding through this difficult time.

Michael Goldberg
SGC

Last edited by Goldberg; 11-09-2012 at 08:43 PM.
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  #13  
Old 11-10-2012, 06:44 AM
Rich Klein Rich Klein is offline
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For those who are concerned about their cards (and rightly so) let me tell you that as a former resident of the area I have now heard from 2 people whose card collection/inventory was destroyed as an effect of Hurricane Sandy.

In the overall picture, there should be no issues with understanding the delays in "us" getting our cards back and this should not affect your feelings about SGC in any way.

Rich
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