SGC Moving Update

[Goldberg]

Due to the severe weather we experienced and the ongoing power outages across New Jersey, SGC's old and new offices (Parsippany & Bound Brook) are not back open for business yet.

Also, some features of our website are still not working as the servers were affected by the power outages. These features include pop report access, submission status, online submissions and editing registry sets. We are working to get these features back up as soon as possible.

We do apologize for any inconvenience to our customers, and hope to reopen the offices and complete our move ASAP.

If anyone has a specific concern that can't wait until we are reopened for business, please PM me through this message board and I will respond ASAP.

We wish all of our customers & board members (and their families), as well as all of the disaster relief employees, a safe recovery period.

Thank you for your continued patience and understanding.

Michael Goldberg
SGC

[Exhibitman]

Thanks for the update; take care.

[alanu]

Michael,

Thank you for the updates. I had a submission I was wondering about, but you've answered my questions.

-Alan

[glynparson]

shows us why he is so important to SGC. Michael you are awesome at customer service, I hope Dave gave you a BIG raise you deserve it.

[t206hound]

I've got a rather large and (at least for me) valuable package sitting at the Parsippany Post Office. I know that there are big time issues in Jersey, but it is unsettling to see this status on the USPS website: "Notice Left (Business Closed)."

This is the second notice listed in the tracking (the first on Monday, the second yesterday)... I don't know if anyone else has the same issue. I'm assuming that SGC still wasn't open today. I'll try calling tomorrow AM.

[tennisguy]

I can understand your concern. I hope you get an update ASAP.

[MMarvelli]

My cards are sitting in the Post Office as well, and have been for some time. I have left several calls, starting last Friday, with SGC just asking what their timing is to pick them up so that I know it is in their hands. I prefer them sitting at SGC rather than in the PO. I have not heard a thing back from them. They have been quite good at posting here telling everyone not to worry, but it remains unsettling and frustrating with no return calls and no real info given here on Net54, other than everything will be back to normal Wednesday. My calendar says Wednesday has passed...

[Goldberg]

Originally Posted by t206hound

I've got a rather large and (at least for me) valuable package sitting at the Parsippany Post Office. I know that there are big time issues in Jersey, but it is unsettling to see this status on the USPS website: "Notice Left (Business Closed)."

This is the second notice listed in the tracking (the first on Monday, the second yesterday)... I don't know if anyone else has the same issue. I'm assuming that SGC still wasn't open today. I'll try calling tomorrow AM.

PM sent

[raypeg]

Any progress on reopening SGC or locating my card or the shipping number?

Raymond Schiflett
(512) 923-0736

[t206hound]

I was hopeful that it would have been picked up by now, but alas, it hasn't been. Tracking shows that it's been in Parsippany since 10/29.

[Piratedogcardshows]

I had one show as delivered on the 8th.Can SGC confirm they picked up mail yesterday?