Shipping Insurance Liability Question..Resolution

[Piratedogcardshows]

Unfortunately it's not a delay in logging in.I talked to a rep and they say it is absolutely not in there building.Not even ill call you back and check with someone/anyone for more info.I felt like in the 3 minutes we talked they washed there hands of the situation.Its very disheartening.Mistakes happen but so does companies caring just a little about who pays there bills meaning there customers and not dismissing them so quickly.

[buymycards]

Jason,
Please send me the insured number. Should be a blue and white receipt. If it was signed for I will have the info for you tomorrow. My email is rickmcquillan@gmail.com

Rick

[Piratedogcardshows]

Originally Posted by buymycards

Jason,
Please send me the insured number. Should be a blue and white receipt. If it was signed for I will have the info for you tomorrow. My email is rickmcquillan@gmail.com

Rick

Email sent Thank You Rick!

[egbeachley]

Originally Posted by Jason

Unfortunately it's not a delay in logging in.I talked to a rep and they say it is absolutely not in there building.Not even ill call you back and check with someone/anyone for more info.I felt like in the 3 minutes we talked they washed there hands of the situation.Its very disheartening.Mistakes happen but so does companies caring just a little about who pays there bills meaning there customers and not dismissing them so quickly.

If they never received it then how much time are they supposed to spend on this? How many times do they need to look in every corner and interview every employee? What additional info are you looking for? Yup, still not here. And then they should start apologizing to their (not "there") customer? For what?

Now if the signature proves that they signed for it, shame on them. And I'll be the first to admit it. But if it's not there then they can't do anything.

[Piratedogcardshows]

Originally Posted by egbeachley

If they never received it then how much time are they supposed to spend on this? How many times do they need to look in every corner and interview every employee? What additional info are you looking for? Yup, still not here. And then they should start apologizing to their (not "there") customer? For what?

Now if the signature proves that they signed for it, shame on them. And I'll be the first to admit it. But if it's not there then they can't do anything.

First of thank you for your input.I don't expect them to look or interview anyone multiple times maybe just an initial look and ask around.I doubt that could have been done properly in the 3 minutes we talked and he typed.Im not looking for apologizes or pity just some help and answers.Have a good night ill resolve this in the a.m.

[Piratedogcardshows]

So to update the story the mail carrier delivered the package to a different business.With the help of Rick (BuyMyCards) I was able to locate the business name and person who signed for it.A quick call to them yielded nothing.I thought that was it but a few days later it showed up in there mail room and the supervisor returned it to the post office.It is now at SGC logged in safe and sound.I have learned a few things from this experience.

This is why I love Net54.Rick went out of his way for me so many times to help resolve this problem.This is truly a great hobby and community we have here.I hope to be able to return the favor one day.Thanks to everyone else who chimed in with advice/comments.Also thank you to Doug at Safico for getting his hands on the package and returning it.Jason Wells

[rainier2004]

Good on'ya Rick, and glad to hear the cards were found.