Heritage Auctions Customer Service

[autograf]

I've always had positive experiences with Heritage. Sometimes it takes a while to receive stuff but in some cases they've shipped before I paid. Kind of weird. Anyway, they're very professional and have great packing/shipping and offer nice items. I won't pile on for the website as it has it's issues but they are clearly a top notch operation.

[Leon]

Of course I like Heritage as I know a lot of the guys in the sports division and they help sponsor the dinner and advertise. However, If I didn't think they did a great job I wouldn't say anything. I think they bend over backwards to help folks. Of course, just like any very large company, they will have customers with situations where there is no way to make the customer happy. Kind of like moderating this board. You can't make everyone happy so you just do the best you can. I think Chris and team do a fantastic job.

[Peter_Spaeth]

The autograph part of this story concerns me. Is it symptomatic of a broader problem with autograph authentication, or is it just a relatively isolated occurrence?

[HRBAKER]

Originally Posted by Peter_Spaeth

The autograph part of this story concerns me. Is it symptomatic of a broader problem with autograph authentication, or is it just a relatively isolated occurrence?

Peter,
You could have a whole Sub-Forum dedicated to that subject.
Oh, wait ...............