I told PSA off.......sort of.

[rainier2004]

Originally Posted by Moonlight Graham

...I'm curious as to how they'll handle this. I did not call their customer service because they are zero help.

Sounds like you answered your own question.

[chaddurbin]

i'm also waiting on an overdue express order. if you and others leave they might get to my order faster...so win/win for all of us.

p.s. they might send you a grading voucher as a sowwie for upsetting you.

[sycks22]

Same thing happened for me in June. Paid for 5 day service and it even took longer than what you're experiencing. It was actually delivered on June 1st and I received my card back (crossover attempt none the less) on the 29th and paid for a 5 day service. It took them 28 days to look at a card and say "yes or no". After a couple pissy exchanges with them they said my card was "evidence of trimming" even though it was in a SGC 96 holder. It just sucks that they know they get the best prices (for the most part) and don't need good customer service to get customers.

[packs]

I was extremely frustrated with my one and only PSA submission. They took over 30 business days to send me back my Gypsy Queen which they didn't even grade because it was too fragile for encapsulation. I should also mention that I submitted this card in person at a show. If it was too fragile they should have told me then rather than making me pay shipping fees both ways for nothing.

[ynnek4]

Submitted something for a 20 day turnaround back in early July and just got it back today.

[smtjoy]

Yea just got 2 subs back and both were well over with one taking 5 days to enter and 22 days to grade on a 10 day sub so 27 days, ouch, they need to get it together and just stop the specials for a few months to get caught up. Just glad I dont use them for as many cards as I used to or I would be going crazy.

[chaddurbin]

i would expect longer delays as they just came off the national this month. that's the reality with psa these days, subs are taking 2 weeks to be entered and the approximate return dates are meaningless. if you don't like it don't use it, not gonna get any sympathy from me when you know what you're getting into b4hand.

[Copa7]

I am a "new" collector. I really want to safe guard my valuable card collection. I want to have it near to me.

I've read several of these PSA related threads and am now certain I want to send my cards to PSA. I'm sure they will take the utmost care and professionally decide what is best for my cards. (they know I'm on a budget and cannot afford to re-submit)

I read a book called "The Card" which tried to fill my head with lies. I will stand by PSA through thick and thin. I know they care about me as a collector.

I'm going to go post this on Collector's Universe as well, so they know that all my posts show my loyalty to PSA.

I am excited as my first submissions will be free. I will be submitting a few of my mint Brien Taylor and Todd Van Poppel rookie cards. (crossing my fingers for "10"s so I can flip them for big time money)

[Bosox Blair]

Originally Posted by packs

I should also mention that I submitted this card in person at a show...they should have told me then rather than making me pay shipping fees both ways for nothing.

Do they make you pay for shipping both ways when you submit at a show? I had the idea that was one benefit of submitting at a show...no shipping to PSA?

Cheers,
Blair