Sellers who guarantee an item to pass but won't refund authentication fees

chaddurbin · #1 08-27-2012, 07:37 PM

is this about abbeychimay? i take "guaranteed to pass authentication" as meaning "the signature is real". i don't see why he has to refund the tpg fees. if he was to do that he might as well send his ruth/cobb/johnson etc in himself and get the premiums from those certs.

packs · #2 08-27-2012, 07:44 PM

I guess I am alone on this point. That's okay. I just think saying you will offer a refund if the item fails is much different from a guarantee that it will pass authentication.

chaddurbin · #3 08-27-2012, 07:46 PM

i would use "guaranteed to pass...", it's common language. better than "i promise this signature is authentic but if psa or jsa says it's not i will send you your money back".

MooseDog · #4 08-27-2012, 07:54 PM

FWIW this is the wording I use in my autograph listings.

"All autographs are sold with a 100% guarantee of authenticity, for life (yours, mine or the autograph). If any autograph we sell fails to pass authentication by reputable 3rd party authenticators we will be happy to refund your purchase price."

JimStinson · #5 08-27-2012, 08:08 PM

When Joe Namath said We're going to win Sunday. I guarantee it. what would have happened if the Jets had lost ?

packs · #6 08-27-2012, 08:26 PM

They would have lost and his guarantee would have meant nothing, which is exactly my point.

Maybe I'm just being thick or getting caught up in semantics. I'm sorry if I'm being obtuse. I would just like a seller to be clear. Full refund on purchase price should it fail authentication is clear. Guaranteed to pass authentication says nothing about who the fees should fall on if that guarantee is not met.

JimStinson · #7 08-27-2012, 08:42 PM

But the Jets Won ! Actually this is my favorite Joe Namath quote

"When we won the league championship, all the married guys on the club had to thank their wives for putting up with all the stress and strain all season. I had to thank all the single broads in New York"

thenavarro · #8 08-27-2012, 08:52 PM

I routinely give a guarantee on most items that I sell that they will pass PSA/DNA or JSA, or I will refund both the purchase price AND the authentication fees. I say "most" items because there are some names that I've found them to be bad with including but not exclusive to be Pujols, Manning, and Woods. On those names, I will offer a money back guarantee on the purchase price only. I'm not afraid of their opinion or of their skill (or lack thereof on occasion), and if I'm selling an item, I will have done my own homework to ascertain what I believe the probability of them passing the item to be before I offer the guarantee to pay the authentication fees if it were to fail.

I've had one item returned due to failing JSA and I promptly made good on my guarantee to refund the authentication fees as well. It was a Muhammad Ali autographed glove, Unlike most here that say they don't get an explanation, I asked Jimmy why it failed and they spent some time with me showing me some exemplars and explaining why in his opinion my Ali was not real. Then again, I don't make an issue out of their errors, nor do I routinely slam them on the Internet, nor do I ask countless rhetorical questions to rub their nose in their errors, so my experience with them might be different then the experience of those that do those things.

As with other things in life, your mileage may vary.

Mike

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