This is the problem with grading...

[WhenItWasAHobby]

Originally Posted by buymycards

Here is the latest at the CU board.

http://forums.collectors.com/message...hreadid=864721

It will probably be removed in a few minutes.

No doubt it will, but it is a bit refreshing to see that even the most ardent PSA apologists are finally seeing the light - even to the point of becoming an official member of the PSA Persona Non Grata Club - like me. I used to post over there for 8 years until I was finally banned. I think Kevin Saucier said it best, "You're nobody until you've been banned from the PSA Message Board".

Many years ago Joe Orlando made a statement on that message board that caused an uproar by stating that the PSA message board readership comprised of only 1% of the PSA collectors and whatever was posted on the board really didn't carry much weight regarding how PSA runs their business.

So the conclusion I draw from that is that it appears that alienating 1% of your customer base makes better business-sense than fixing all the problems that the remaining 99% doesn't have a clue about.

[john.clowes]

There is an old customer service adage that for every person who complains there are 99 others who feel the same way but rather than complain they stop doing business. Probably applies here.