leland's do the ever send you your items

[carrigansghost]

Are you happy with the price you won the auction for?
Are you happy with the condition that the item arrived?
Let's look into the cost of an employee sending out your item. Have any clue as to the costs?
Should there have been better communication? Yes.
Can anyone pinpoint the exact date we all became a mass of whiners?
I waited three months for a win with a large auction company, but have never bashed them. I respected member of the board here has waited 6 months for me to finally pay for a group of photos, never a word of negative comments. Have we all become teenagers needing instant gratification?

Rawn

[danmckee]

Hi Larry, Heff wrote me back immediately and carboned me on an email to his shipping department to get this right out.

I am glad you received it today but I think you need to relax and be thankful you got it.

I do feel your pain with shipping cost and lack of communication but you got your item and all should be well.

Hang in there and keep collecting my friend

dan

[buymycards]

Well folks, let's take a look at this. The item was $264. Lelands 19.5% vig puts fifty bucks in their pocket. I don't know what they charge for a consignment fee, but let's say 12%. That's another thirty bucks. Another 11 bucks on the shipping - now we are at 91 bucks gross profit for one $264 item. In addition, Leland's doesn't have any inventory costs because everything is consigned.

I shipped over a thousand items last year so I know that it couldn't take more than 5 minutes to get this item ready to ship.


I don't know about you, but if I can make $91 bucks on a $264 sale I am going to treat that customer like a king because I want that customer to come back and bid again. There really is no good excuse for this kind of service.