Heritage Auction problem

[Exhibitman]

That sucks.

Their customer service was complete crap this time. I paid for my item by CC right after the auction closed. They recalculated the [already ridiculous] shipping and had a $2.27 shortage but didn't send me anything telling me to pay more. After a few weeks I went back to their site to find out why my stuff hadn't arrived and found my account was short, paid the balance, and it still took them a while to ship it.

The shipping itself was crap. In order to save a few bucks on packing they jammed the holders from one lot into a larger lot's holder, breaking it, so when I got the items I had to replace the holder for the larger item.

I was very unhappy overall and unless the item is really something I gotta have I will not be bothering with them again.

[travrosty]

I consigned an autograph to their auction. it sold for 1400, a couple weeks past, nothing, i had to contact them and they said the buyer didnt pay, and that it was less than 1% of the time that happens.


I would like to know this "bidders" name.

They asked if i wanted to consign it again, after 3 months from when i first sent it in to being told that this auction transaction was cancelled due to non paying bidder, it was three months of wasting my time,

I told them no, please send the autograp back, i never consigned with them again.

[sports-rings]

same thing happened to me. An item I consigned sold for a very high price. Heritage sent me an email that the buyer will not pay for it.

I'm thinking it happens more than 1 percent of the time. I asked if they were going to pressure the buyer to complete the deal but I was told that was not an option.

I too was asked if I want to put the item in the next auction and I told them no. I figured they must have lawyers on retainer or who work for them and I am surprised they did not make more of an effort to complete this transaction.

[travrosty]

i think the same thing happened to both of us. a bid didnt get topped so someone who bid - won the item and wouldnt pay. very strange - it always made me wonder.

[Splinte1941]

Originally Posted by travrosty

i think the same thing happened to both of us. a bid didnt get topped so someone who bid - won the item and wouldnt pay. very strange - it always made me wonder.

The only logical explanation, the elephant in the room, is that they shilled these two items. If they're not going to release the name of the "winning" bidder or use legal means to force the "winning" bidder to honor his contractual bid, then they leave people with no options other than to consider that they're up to no good.

[deebro041]

Heritage is our Platinum sponsor.

[Leon]

Originally Posted by deebro041

Heritage is our Platinum sponsor.

I am sorry to hear of the issues as I know a lot of the Heritage guys and they are all good guys. They are our Platinum sponsor for the Net54baseball Dinner at the National too. They are also an advertiser on the board. I have never had any issues with them and have bid and won in a lot of their auctions. If they said a bidder didn't pay then a bidder didn't pay. I would be very surprised of anything else. best regards

[Splinte1941]

Originally Posted by deebro041

Heritage is our Platinum sponsor.

Leon, does this mean I should delete my post and/or apologize?