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#11
02-19-2011, 06:25 PM
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In my opinion...
the phrase, "the customer is always right" holds true in 98% of situations like these. Since the card is still in the slab and the buyer hasn't damaged the item, this case should be no exception. As a seller, you want the customer to be happy with their purchase so they will be repeat buyers and/or advertise for you by word of mouth, thus increasing your sales. The seller should just the refund, eat a couple of bucks for shipping, then just relist the card.... everyone wins.
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