PSA Folded my Item to fit in their Holder?!

[edjs]

I would think a paper conservatory service could fix that. PSA should pay for the repairs. It was folded before, bad on whoever at PSA did it, but it was previously creased. The damage is done, try to make it better. I would be mortified, I would expect better, but hey, some workman started Notre Dame on fire. At least this can be salvaged.

[OhioLawyerF5]

Originally Posted by edjs

I would think a paper conservatory service could fix that. PSA should pay for the repairs. It was folded before, bad on whoever at PSA did it, but it was previously creased. The damage is done, try to make it better. I would be mortified, I would expect better, but hey, some workman started Notre Dame on fire. At least this can be salvaged.

Has OP said it was previously creased? If so, I missed it.

[D. Bergin]

Originally Posted by OhioLawyerF5

Has OP said it was previously creased? If so, I missed it.

Based on the crease lines already visible, I’d wager it was.

Not to excuse the hack job of a slab job they did on the piece.

I’d guess whoever slabbed it, spied the crease in the check, and took the lazy way out, and folded it over instead of looking for another properly sized casket, to lay the check into its final resting place.

[Maxjacks]

This has been a hotly contested point about this item. Yes it is not in mint condition, and yes it did already have creases in it but they created a new one. The new crease goes in between he two Ls in "Ball". I'm of the mind that even if they had folded over an old crease it still would have been a big deal. This is a fragile item and you can only fold a paper so many times in the same spot before a tear starts. Bottom line it should have happened especially when they have a check slab that is 3 inches longer to accommodate this style of old check.
That being said here is a photo of it raw when it was sent in and you guys can all see for yourselves

[nolemmings]

So what do you believe is a proper remedy for this PSA screw-up?

[perezfan]

“So what do you believe is a proper remedy for this PSA screw-up?”

Unfortunately there isn’t one.

It was a unique piece and will never be the same. Would hope to see the idiot who graded it get terminated. Nobody with judgement that poor should be working in the field of authentication… even for a company as corrupt as PSA.

PSA should ask the victim to name a cash price he feels is fair… and NOT a PSA credit towards future business (as there shouldn’t be any). If they can’t meet at a cash number that’s satisfactory to the victim, then sue.

[BillyCoxDodgers3B]

Originally Posted by perezfan

If they can’t meet at a cash number that’s satisfactory to the victim, then sue.

As has been mentioned but also danced around, the value of this piece, even if pristine, is not very high. It's not even worth an hour of what a lawyer charges. Depending on the lawyer in question, it's not even worth a few minutes of their going rate! Therefore, a lawsuit would be ridiculous. The value of the item is immaterial. PSA really lucked out in that regard, but that doesn't make the customer happy, does it? I wouldn't want to see this happen with a 1989 Fleer Rick Schu, either. Someone was paying for a service and basically received the complete opposite of what they were paying for. Imagine the uproar if someone took their car to a mechanic and were handed back a crushed cube.

The OP particularly appreciated this item due to it being signed "Lawrence Doyle". If you're a fan of Doyle, then that is assuredly to be appreciated, as there exists a sea of Larry Doyle autographs, but "Lawrence Doyle" is a different story. Rarity doesn't always equate to a huge bump in value, but finding a replacement may pose a challenge, as the OP is well aware. I am glad for his sake that the piece isn't entirely destroyed, but again, that's not the issue.

I'm sure the person responsible for folding the check is a lowly worker on the slabbing assembly line rather than an authenticactor, but yes, they need to be terminated. If they can't grasp the most basic of things you don't do...