Ebay Authentication is a Comical JOKE.

[BioCRN]

Originally Posted by CardPadre

Look, to everyone who says they don't care about scratches on their slabs, you are full of beans (and sh!t).

If you like slabs on your cards, you don't like scratches on your slabs. Go make a poll asking collectors here what they think and we'll expose what absolute nonsense that is.

My dude, 20 cents worth of solution and a few minutes can get your plastic holder "pack fresh."

It's an extremely minor deal to a lot of people. Many don't even bother with getting the scratches out.

The card up top as a not-totally-specific example...it's oversized and an old slab. I suggest you never bid or buy one of these. There's a high chance of disappointment.

[gnaz01]

Originally Posted by CardPadre

Look, to everyone who says they don't care about scratches on their slabs, you are full of beans (and sh!t).

If you like slabs on your cards, you don't like scratches on your slabs. Go make a poll asking collectors here what they think and we'll expose what absolute nonsense that is.

If it is a rare card, I (and I am sure many others who have been on here forever) do NOT care because I can always send it in to get reslabbed for a small fee....

I am sure a poll would show the same but I would not GUARANTEE it

[Gorditadogg]

Originally Posted by jchcollins

This is not the same thing as listing a card condition like NM or EX or VG, however. There are radio buttons to do this on ebay and they more or less insinuate what you are saying. But as a card person, "Excellent" in their definition here doesn't have much to do with card condition. This is my problem with the system. It's not clear from eBay's perspective what is intended here really - as the same condition choices exist for electronics as they do sports cards.

Yeah, the basic Poor/Good/Excellent/Mint grading scale can apply to a lot of things. I expect the PSA graders base their review on their standards for card grading and then give some leeway from there.

[CardPadre]

Originally Posted by BioCRN

My dude, 20 cents worth of solution and a few minutes can get your plastic holder "pack fresh."

It's an extremely minor deal to a lot of people. Many don't even bother with getting the scratches out.

The card up top as a not-totally-specific example...it's oversized and an old slab. I suggest you never bid or buy one of these. There's a high chance of disappointment.

I know all about slabs and YOU know that no solution will take out deep scratching.

I am disappointed in every single slab and I destroy every single one that has a card I want inside.

[Rich Klein]

1) Anyone who buys a Demaree Die Cut has about a 99.5 percent chance of knowing about how difficult the card is and does not care about a scratch on the holder. He or she just wants the card.

2) The EBay authenticator has some "guidelines" they must follow and attempt to treat everyone the same.

Both of these can be accurate at the same time and yes it can cause some frustrations along the way but I think I'd rather always err on the side of protecting both the seller and the buyer and understand no system is 100 percent accurate.

[Balticfox]

Originally Posted by CardPadre

Look, to everyone who says they don't care about scratches on their slabs, you are full of beans (and sh!t).

If you like slabs on your cards, you don't like scratches on your slabs. Go make a poll asking collectors here what they think and we'll expose what absolute nonsense that is.

But those of us who care about cards and only cards care not about slabs. We just roll our eyes at label collectors.

[theshowandme]

The buyer should always get the final say.

[conor912]

I’m fine with scratches cuz that thing’s getting cracked out anyway!

That said, if I was selling a used car and the buyer called me out for not disclosing a scratched up body, I can’t just go on and on about how nice the interior and the mechanics are without addressing their legit concern. For the majority of the hobby nowadays, we need to stop lying to ourselves that the product is the card. The slab is just as important, and sadly sometimes more so.

[perezfan]

Originally Posted by theshowandme

The buyer should always get the final say.

Bingo!

[CardPadre]

Originally Posted by theshowandme

The buyer should always get the final say.

Originally Posted by perezfan

Bingo!

Not if the buyer does not have all the information. You can't expect eBay authenticators to go to extraordinary lengths to show the buyer what issues they found that don't meet the listing's presentation.

Apparently they do sometimes offer a little explanation (maybe an image, maybe not?) of what is going on, but it's beyond their job to do anything other than match stuff up and see if it all is accurate.

You expect them to whip out their iPhone and find the perfect lighting to show everything? That's just unrealistic.

Hold the seller accountable and let them re-do things the right way. What a good learning experience it will be for them.

[perezfan]

Originally Posted by CardPadre

Not if the buyer does not have all the information. You can't expect eBay authenticators to go to extraordinary lengths to show the buyer what issues they found that don't meet the listing's presentation.

Apparently they do sometimes offer a little explanation (maybe an image, maybe not?) of what is going on, but it's beyond their job to do anything other than match stuff up and see if it all is accurate.

You expect them to whip out their iPhone and find the perfect lighting to show everything? That's just unrealistic.

Hold the seller accountable and let them re-do things the right way. What a good learning experience it will be for them.

Regarding the part highlighted in bold...

Isn't that pretty much synonymous with the buyer having the final say?

[CardPadre]

Originally Posted by perezfan

Regarding the part highlighted in bold...

Isn't that pretty much synonymous with the buyer having the final say?

Make them re-do it = buyer having initial say (since they know from the start)

:genius emoji:

[theshowandme]

Originally Posted by CardPadre

Not if the buyer does not have all the information. You can't expect eBay authenticators to go to extraordinary lengths to show the buyer what issues they found that don't meet the listing's presentation.

Apparently they do sometimes offer a little explanation (maybe an image, maybe not?) of what is going on, but it's beyond their job to do anything other than match stuff up and see if it all is accurate.

You expect them to whip out their iPhone and find the perfect lighting to show everything? That's just unrealistic.

Hold the seller accountable and let them re-do things the right way. What a good learning experience it will be for them.

What?

If I’m a buyer of an item and it’s about to be rejected, I would like to be told why and be able to decide if I still want the item or not.

I have been personally contacted by this program with that option. It is not always the norm but it was a significant item

Exhibit A

[CardPadre]

Originally Posted by theshowandme

What?

If I’m a buyer of an item and it’s about to be rejected, I would like to be told why and be able to decide if I still want the item or not.

I have been personally contacted by this program with that option. It is not always the norm but it was a significant item

Exhibit A

You actually did not have all the information even at that point. What if you agreed to receive it and then threw a fit about how bad the crease actually was in hand? You’d be out of luck.

Why can’t we just hold sellers accountable and stop there?

They don’t need to be coddled with a participation medal and someone else handles the final negotiation on the sale with more complete accuracy, just do things right and thoroughly from the start.

[Exhibitman]

Originally Posted by raulus

If I remember correctly, Adam recently had a buddy who bought a slab at a show that had undergone just such manipulation, and Adam was able to flag it for his buddy, who was able to then track down the seller while still at the show and cancel the transaction. Sort of Adam's own little AG process that bailed out his buddy from getting hoodwinked.

Yup, Anaheim show summer of 2023. Some joker had a whole group of copies that he'd glued into PSA slabs with fake flips. My friend bought a Rose RC and it just looked off to me. I put it under a microscope I bring to shows and saw that it was a copy then inspected the slab and saw that it was crazy-glued shut. He was really lucky to find the guy and 'persuade' him that perhaps a refund was better than an ass-kicking and arrest.

[Rich Klein]

Originally Posted by Exhibitman

Yup, Anaheim show summer of 2023. Some joker had a whole group of copies that he'd glued into PSA slabs with fake flips. My friend bought a Rose RC and it just looked off to me. I put it under a microscope I bring to shows and saw that it was a copy then inspected the slab and saw that it was crazy-glued shut. He was really lucky to find the guy and 'persuade' him that perhaps a refund was better than an ass-kicking and arrest.

While this specific card was not on EBay at that time, that card could very well have ended up on the Bay.

And this story is the type of reason for the EBay authentication program. They should catch the bad holder and refund the buyer. As noted, both your complaint because the card is really difficult to obtain, and the buyer would want it is one aspect. The other aspect is to check the holder for these types of issues which does include scratching.

[OhioLawyerF5]

Originally Posted by raulus

I've twice been a buyer when there were problems identified during the AG process.



In both situations, I was emailed and contacted over the eBay app, with a description of the issue, and detailed photos identifying the issue that they identified. They then asked me to decide whether I still wanted the item, or whether I wanted to cancel the transaction. In both cases, I still wanted the item.



So it does happen this way, although it sounds like it doesn't happen every time.

I have also been a buyer when the card failed due to condition, ebay reached out with detailed photos, and gave me the option to proceed with the purchase or pass.

So they definitely do that sometimes. I wonder why they don't do it all the time.

[packs]

I am now embroiled in an annoyance of my own. In 2022 I pulled a redemption for an autographed card and listed it. After maybe a year and a half I redeemed the redemption for the card because it didn't seem like there was a lot of interest. Flash forward to last week, someone purchased the redemption. I then mailed them to card I received when I redeemed.

Buyer has opened a return because they didn't receive the redemption card and are angry they received the actual card.

[CardPadre]

Originally Posted by packs

I am now embroiled in an annoyance of my own. In 2022 I pulled a redemption for an autographed card and listed it. After maybe a year and a half I redeemed the redemption for the card because it didn't seem like there was a lot of interest. Flash forward to last week, someone purchased the redemption. I then mailed them to card I received when I redeemed.

Buyer has opened a return because they didn't receive the redemption card and are angry they received the actual card.

Yeah, bummer, totally your fault*.


*is what it sounds like

[packs]

They will get the return. Buyer can wait for the same card to come in the mail from Topps if they choose.