Ebays new certification dealio

[Clutch-Hitter]

Sold a 1928 Fro Joy crack fielder #6.

It went to CSG, authenticated and sent to buyer in the authentication packaging.

Buyer sent it back to CSG for grading (they don’t yet have this size holder), so the card was returned to him “service unavailable”.

He then filed a claim with Ebay that the card didn’t match the description and photos and is returning the Ruth.

“This card was sent to CSG in their own box and they refused to authenticate the card! CSG and Ebay have created an issue here. Not my fault and not the seller s fault. I called up and they said they do NOT authenticate Froyo cards. So now I have a card that cannot be authenticated.”

Again, they don’t have that size holder.


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[Clutch-Hitter]

And for FYI on how this process works:

When the buyer wants to return the card after it has been inspected and deemed authentic and as described by CGS, the buyer mails the card back to CGS so they can determine it is in the same condition as when it was sold before mailing it back to the seller. It has been handled by multiple people, including the buyer, who sent it back to CGS for grading. This will be the 3rd time CGS will have received the card.

And so you know, even when CGS determines the card is authentic and as described, the buyer can still return citing not as described.



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[SyrNy1960]

Originally Posted by Clutch-Hitter

And for FYI on how this process works:

When the buyer wants to return the card after it has been inspected and deemed authentic and as described by CGS, the buyer mails the card back to CGS so they can determine it is in the same condition as when it was sold before mailing it back to the seller. It has been handled by multiple people, including the buyer, who sent it back to CGS for grading. This will be the 3rd time CGS will have received the card.

And so you know, even when CGS determines the card is authentic and as described, the buyer can still return citing not as described.



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Disregard. You already answered my question above.