Proper action for a stolen package from a Buy/Sell/Trade transaction

[facingthelake1188]

Audra and I have had a friendly customer-postal worker relationship for quite a while. I sold on eBay for many years and dealt with her on a practically weekly basis. I complement her monthly new hair styles regularly and she goes out of her way to be helpful and straight forward with me as best as she can be given her employee status. Some things she may be comfortable telling me that would be inappropriate for her to tell other customers, ie: Brian. This definitely falls into that category. I have tried to explain this to thru pm not wanting to drag this out here but you disturbed by the tern stolen. Would you have felt better if I simply wrote lost/stolen? If it would make you feel better I would be happy to change the thread title to lost/stolen but I can’t and don’t see what difference or change of circumstances it would make. We are still here...same situation, same no package, same request for refund and same: I would simply resubmit payment if this package somehow shows up in weeks or months from now. How many weeks/months do you feel would be appropriate before you issue a refund as per forum (ie: Leon’s) policy on his forum? It’s now been almost 2 months, so what...3 months? 4 months?
On a side note, I am truly glad to see your recovery is going well.

[RL]

lots of different opinions for sure...

ftc says...

Two federal laws — the Mail, Internet or Telephone Order Merchandise Rule and the Fair Credit Billing Act — offer protections and procedures so you don’t have to pay for merchandise you ordered but never got. But first things first: Contact the seller to try to resolve the problem and get a refund.

[facingthelake1188]

Ok, I wasn’t going to post this but my wife and I just finished watching It’s a Wonderful Life, AGAIN and I cannot help but share this story of a fellow member’s most generous offer during this joyous holiday season. He may wish to remain anonymous and is clearly modest in his reference to what he did but here it is.
After reading about my plight, this member made the most generous offer to refund me out of his own pocket, clearly wishing to spread some holiday joy. And told me to simply pay him back if the card eventually shows up. I was beyond shocked. I politely declined explaining that at almost 60, retired and collecting a generous pension, money is not an issue. For those who already know him, his identity will not be a surprise. But for those who do not, please realize that you have amongst your membership, the most generous person I have ever had the privilege of conversing with...thanks again Casey!! I wish you a long and Wonderful Life ��