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  #1  
Old 08-16-2019, 09:54 AM
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Bicem Bicem is offline
Jeff 'Prize-ner'
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Terrible. This is a big reason that I have a private insurance policy on my collection, covers in transit through the mail, no need to ever purchase USPS insurance.
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  #2  
Old 08-16-2019, 10:23 AM
CTDean CTDean is offline
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Default Proof of worth

I have made two insurance claims in the last few years and was paid within a week both times. For proof of current value I downloaded a recent auction result or sale price of an item like my damaged piece. For ungraded cards it
might be a little tougher. Try to find sold cards that match your cards condition and for each cards value on the submission form.

Since your package was scanned at the Post Office and then went missing I
would also file a form with the USPS Postal Inspectors in D.C. The forms are
available on their website. Postal Inspectors will forward your complaint to
the Postmaster at the site of the lost package and he will have some paperwork to do. This has worked for me three times when carriers failed to
scan an insured package upon delivery.
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  #3  
Old 08-16-2019, 10:52 AM
C-mack C-mack is offline
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Quote:
Originally Posted by CTDean View Post
I have made two insurance claims in the last few years and was paid within a week both times. For proof of current value I downloaded a recent auction result or sale price of an item like my damaged piece. For ungraded cards it
might be a little tougher. Try to find sold cards that match your cards condition and for each cards value on the submission form.

Since your package was scanned at the Post Office and then went missing I
would also file a form with the USPS Postal Inspectors in D.C. The forms are
available on their website. Postal Inspectors will forward your complaint to
the Postmaster at the site of the lost package and he will have some paperwork to do. This has worked for me three times when carriers failed to
scan an insured package upon delivery.

I talked to the internal affairs office in Miami who opened a case since a clerk scanned the package who then got in touch with the person in charge , he searched the building and told me "sorry but I have no clue where it went" and to just check my mail daily incase its returned / file the claim. I also filed a lost mail case since they said that could help
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  #4  
Old 08-16-2019, 10:55 AM
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Robert Williams
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Quote:
Originally Posted by C-mack View Post
I talked to the internal affairs office in Miami who opened a case since a clerk scanned the package who then got in touch with the person in charge , he searched the building and told me "sorry but I have no clue where it went" and to just check my mail daily incase its returned / file the claim. I also filed a lost mail case since they said that could help
If they lost your package, they should pay out the claim since it was insured!!! This is ludicrous!!!!
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  #5  
Old 08-16-2019, 11:34 AM
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Garth Guibord
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Quote:
Originally Posted by Bicem View Post
Terrible. This is a big reason that I have a private insurance policy on my collection, covers in transit through the mail, no need to ever purchase USPS insurance.
My collection is small, the total value is very modest and I only sell a few cards a year. However, I got an insurance policy, which covers mailing items (as long as I get the signature with it) and the cost for the policy is basically equal to adding insurance on a decent value card through the USPS once. Plus I get the coverage if I take cards to a show/shop, buy cards at a show/shop and while they are stored at home.
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  #6  
Old 08-16-2019, 11:46 AM
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Jobu Jobu is offline
Bry@n
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I would also think that one of the many dealers/auction houses on Net54 would be able to write you an official letter giving appraised values for your cards, graded or not. That might be enough. I don't like using the purchase price unless you have to - what if you got a good deal or bought something before it appreciated?
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  #7  
Old 08-16-2019, 12:02 PM
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Exhibitman Exhibitman is offline
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I am really sorry you are experiencing this. FWIW, the next time you send something expensive, go with Registered Mail rather than insurance. It covers $50K in value. The postal inspector will go absolutely ape-shit when a Registered Mail piece goes missing because it is supposed to be signed for in all transitions and checked in and stored under lock and key when not out for delivery. When a Registered Mail piece is lost whoever signed for it last is likely to get fired for losing it.

I mention this because I had a T206 Young portrait go missing in transit last year. The seller sent it via Registered Mail due to value. I went to get it at the post office listed on the notice (the one that stores Registered Mail for the area) and there was no card. I chased down the carrier who swore that he had turned it into the post office on the notice when I was not there to sign for it. I then went to the main branch post office here in Burbank, where the mail carrier was assigned, and filed a claim. The postmaster in Burbank called me immediately and jumped on the investigation quicker than I have ever seen the post office move on anything else that got lost. Turned out this moron probie mail carrier left me a notice to pick up my card at the Registered Mail post office but left it at the Burbank main post office instead. I got my card in the end because it was Registered Mail.
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Last edited by Exhibitman; 08-16-2019 at 12:03 PM.
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  #8  
Old 08-16-2019, 12:34 PM
C-mack C-mack is offline
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Quote:
Originally Posted by Exhibitman View Post
I am really sorry you are experiencing this. FWIW, the next time you send something expensive, go with Registered Mail rather than insurance. It covers $50K in value. The postal inspector will go absolutely ape-shit when a Registered Mail piece goes missing because it is supposed to be signed for in all transitions and checked in and stored under lock and key when not out for delivery. When a Registered Mail piece is lost whoever signed for it last is likely to get fired for losing it.

I mention this because I had a T206 Young portrait go missing in transit last year. The seller sent it via Registered Mail due to value. I went to get it at the post office listed on the notice (the one that stores Registered Mail for the area) and there was no card. I chased down the carrier who swore that he had turned it into the post office on the notice when I was not there to sign for it. I then went to the main branch post office here in Burbank, where the mail carrier was assigned, and filed a claim. The postmaster in Burbank called me immediately and jumped on the investigation quicker than I have ever seen the post office move on anything else that got lost. Turned out this moron probie mail carrier left me a notice to pick up my card at the Registered Mail post office but left it at the Burbank main post office instead. I got my card in the end because it was Registered Mail.

I learned this after the fact but I mailed it base on my post office word of this being the "best" way
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  #9  
Old 08-16-2019, 12:36 PM
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Ben North
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Quote:
Originally Posted by Exhibitman View Post
I am really sorry you are experiencing this. FWIW, the next time you send something expensive, go with Registered Mail rather than insurance. It covers $50K in value. The postal inspector will go absolutely ape-shit when a Registered Mail piece goes missing because it is supposed to be signed for in all transitions and checked in and stored under lock and key when not out for delivery. When a Registered Mail piece is lost whoever signed for it last is likely to get fired for losing it.

I mention this because I had a T206 Young portrait go missing in transit last year. The seller sent it via Registered Mail due to value. I went to get it at the post office listed on the notice (the one that stores Registered Mail for the area) and there was no card. I chased down the carrier who swore that he had turned it into the post office on the notice when I was not there to sign for it. I then went to the main branch post office here in Burbank, where the mail carrier was assigned, and filed a claim. The postmaster in Burbank called me immediately and jumped on the investigation quicker than I have ever seen the post office move on anything else that got lost. Turned out this moron probie mail carrier left me a notice to pick up my card at the Registered Mail post office but left it at the Burbank main post office instead. I got my card in the end because it was Registered Mail.
Registered mail is great if you have a month or 2 to wait for it to get delivered. Last time I used it, it took around 3 or 4 weeks to be delivered. All I can say is thank you Ted for understanding.
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  #10  
Old 08-16-2019, 01:27 PM
Silverskulls Silverskulls is offline
Justin Goodman
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That sucks! USPS is horrendous and constantly loses my mail, delivers it to neighboring houses, scans things it hasnt delivered, and doesnt scan things it did deliver.

I've had issues with USPS claims before, and have had to be aggressive but got it sorted out in most cases. Id definitely appeal the denial. If that doesn't work, Id recommend contacting your Member of Congress to let them know the issue you're having with USPS. I did that and got an almost immediate response from USPS after they had repeatedly denied me. Happy to help you ID the right person to talk to if you PM me.

-Justin

Last edited by Silverskulls; 08-16-2019 at 01:30 PM.
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  #11  
Old 08-16-2019, 01:34 PM
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GaryPassamonte GaryPassamonte is offline
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The USPS has a simple system. There is no need to make it complicated. When mailing a package either registered or insured service, you should insure the package for its fair market value. Should a claim arise this fair market value can be proven by a recent purchase receipt or a record of a recent sale. If you are mailing an item for which this is difficult, expect delays in the payment of a claim. The responsibility is on the mailer to prove value, not the USPS. They are not experts on the value of the myriad of different types of items mailed. All this should be told to you at the time of mailing. If it isn't the individual clerk isn't doing their job. Also, it your item is damaged in handling and can't be repaired and you file a claim, be prepared to surrender the item to the Post Office. It's like totaling a car. The insurance company, in this case the USPS, retains possession of the property and, if possible will try to recoup some of their loss by selling it.

Last edited by GaryPassamonte; 08-16-2019 at 01:41 PM.
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  #12  
Old 08-16-2019, 02:17 PM
C-mack C-mack is offline
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Quote:
Originally Posted by GaryPassamonte View Post
The USPS has a simple system. There is no need to make it complicated. When mailing a package either registered or insured service, you should insure the package for its fair market value. Should a claim arise this fair market value can be proven by a recent purchase receipt or a record of a recent sale. If you are mailing an item for which this is difficult, expect delays in the payment of a claim. The responsibility is on the mailer to prove value, not the USPS. They are not experts on the value of the myriad of different types of items mailed. All this should be told to you at the time of mailing. If it isn't the individual clerk isn't doing their job. Also, it your item is damaged in handling and can't be repaired and you file a claim, be prepared to surrender the item to the Post Office. It's like totaling a car. The insurance company, in this case the USPS, retains possession of the property and, if possible will try to recoup some of their loss by selling it.
Yeah that should be explained before hand but the 3 cards (green cobb,ruth and a crackerjack) are definitely
worth more than the 5k I insured the package for the 5k is my cost of the 3 items which I'm ok with if getting my cards back isnt a option

Last edited by C-mack; 08-16-2019 at 02:29 PM.
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  #13  
Old 08-16-2019, 05:42 PM
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Quote:
Originally Posted by Bicem View Post
Terrible. This is a big reason that I have a private insurance policy on my collection, covers in transit through the mail, no need to ever purchase USPS insurance.
I also purchased a private insurance policy to cover some items I took to the National--since homeowners will only cover x amount!
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  #14  
Old 08-16-2019, 06:07 PM
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frankbmd frankbmd is offline
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Originally Posted by Promethius88 View Post
USPS insurance is horrible. I filed a claim and was denied because I couldn't verify the value. It was only $700 and it was for cards that I had for years and the value was actually much higher. The hoops they make you jump thru are asinine. Worst part....they know the package was lost but not only did they deny my insurance claim, they refused to refund the actual cost of the shipping for a package that didn't arrive. I was getting e-mails for months that they were still looking for the package. Now, the pot of gold at the end of the rainbow was that there was a packing slip inside the box so apparently it was opened and the package FINALLY got to it's intended location after a couple months. To this day, the tracking number still shows that it is "In Transit".
I’m in complete agreement. Now if I was a postal employee looking for a box to make vanish (so to speak), would I choose a small flat rate priority box or would I choose a small flat rate box with an insurance sticker on it. Since I share your opinion of USPS insurance, I tend to send some higher end cards without insurance of any kind and no insured sticker therefore and have never had a problem. If the value on the contents represented a loss that I couldn’t absorb, then I would go the registered mail route. Am I crazy to think that an insured package is not an invitation to “Take Me”?
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