When an item isn't as described from a large auction house?

[savedfrommyspokes]

Originally Posted by Bugsy

So nobody else has had this happen to them? A large auction house, one I'm sure most of you bid with, sends you something absolutely not as described. They won't issue a refund and basically tell you to stick it. What recourse do you have? A small claims case across state lines doesn't seem feasible...and I'm sure this slimeball is very aware of that.

Everyone bashes eBay, but ironically, eBay is far safer for buyers. At least when you encounter a slimeball on eBay, you are still backed up by your credit card company.

I had an issue with a MAH about a year ago....I started a thread here w/o naming the AH, mainly just to gauge if my concern was resonable. The owner of the AH posts on this forum so he most likely saw the thread and with the undisputable facts I had concerning the issue in support of my concern, the owner finally made the decision to take care of the issue. I feel he realized that if I posted my facts and revealed his identity, it would have not been good.

Maybe the AH in your case is not aware of this thread?