Quote:
Originally Posted by Fred
There are two parts to a transaction.
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Correct.
The seller's part is not complete until the buyer says they are satisfied with the transaction. If the seller thinks their part is complete as soon as they ship the item, then when a buyer complains about the item, the seller can simply sit back and say, "Sorry, but my part of the transaction is complete. There's nothing I have to do. You're on your own."
Quote:
Originally Posted by Fred
The buyers part is complete when the item is paid for.
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Incorrect.
The buyer's part is complete when he/she acknowledges receipt of the item and that they are satisfied with the item. Only then is the transaction completely complete.
I've never sold anything on ebay but I do know (based on reading many complaints from sellers) that sellers have to be on pins and needles about the transaction until the buyer has said everything is fine.
As a buyer, my feedback doesn't matter to me. As long as the seller doesn't block buyers with a feedback at my level (which at this point is inconceivable), my feedback doesn't matter. As a seller, I would want a high positive feedback since buyers would feel more comfortable and be more willing to place higher bids.