Heritage Auctions winnings...Where are they?

[Runscott]

Originally Posted by chaddurbin

if truly HORRIBLE~! customer service like SCP and well-documented fraud like some other houses don't scare the bidders away...then a few extra days of waiting for shipment is not gonna change anything.

You consider 20+ "a few extra days"? Here's what you can be certain of: people are more likely to react to problems that affect them directly. Most of us do not feel a direct personal hit from shill bidding or fraud that results in higher prices from a particular auction house. If we consistently saw that we paid more for the same item if we buy from auction house x, then we'll stop going there.

But when we see that a particular auction house consistently takes significantly longer to ship than others, it becomes a personal thing.

Besides, aren't ALL auction houses frauds and shillers? (that's what the more vocal board members would have us believe). If so, that pretty much leaves us buying from each other, or dealing with ebay. I would prefer to sift through the major auction houses and figure out which ones I feel like doing business with.

If we voice our opinions, and they read them, perhaps we'll see some positive changes. From my experience, that, along with voting with your dollars, is how you get change to occur.