Quote:
Originally Posted by gzman
Scott, thanks for the insight. I appreciate it. But understand that many other auction houses line item the insurance at 1%(which is comparable to USPS as you stated) on top of very high shipping costs(sometimes stated with listing)-and buyer %'s that are higher than yours, and in some cases, much higher...
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Well they're trying to make money on shipping, and there's nothing wrong with that. People need to, and do, vote with their money. I often wonder if the lengths we go to to keep things reasonable for our customers are worth it.
If most other companies view every part of the transaction as a profit center, yet we're not seeing any benefit from being more buyer friendly, I'm not sure what the incentive is to remain so!