Need Some Guidance

[Eric72]

"Be thankful the card wasn't worth much more than what you've lost."

- BobC

1. Don't be thankful if your card/money gets stolen. That's silly.
2. You haven't lost anything. You either get your card back, someone else lost it, or it was stolen.

As someone mentioned earlier in this thread, the first message you got is a good sign. Did it have a tracking number? If so, check the tracking. If not, don't roll over and take this. Keep contacting eBay until you get someone who can handle this properly. I tend to favor their chat feature, so there's a written record. Email would also serve this purpose, though there's more of a lag time between sending and receiving.