Shipping Insurance Liability Question..Resolution

[smtjoy]

Signature is required above $200 value so assuming you had that, then get with post office and get copy of the signature so you can present it to TPG as proof that the package was delivered (this signature is normally only used when there is a claim for damage). I would never send anything to a TPG without Signature Confirmation even if its insured, for $2.15 this is your proof it was delivered and who received it.

If the cards were valued under $200 and no signature was needed I think it are screwed as you have no way to prove who got the package. All you can do here is report it to the post office that the receiver claims to never have gotten it and they can keep an eye out if it turns up.

I also agree that you have no recourse with the USPS as they did what they were paid to do and there was no damage to the mail and that's all USPS insurance covers.